At a Glance
- Tasks: Provide hands-on support to help customers live independently and build confidence.
- Company: Sanctuary Supported Living, a not-for-profit organisation focused on community care.
- Benefits: 25+ days holiday, pension scheme, discounts, health plans, and flexible working options.
- Other info: Join a diverse team committed to inclusion and personal growth.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Caring nature, good communication skills, and willingness to work towards Level 2 NVQ Health and Social Care.
Sanctuary Supported Living is delighted to be recruiting for a Support Assistant at our CQC Registered Disabilities Scheme at Oleander House, Telford.
We specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible.
We’re a national organisation, but we’re not-for-profit and we think locally by putting our customers at the heart of what we do. We’re committed to being our best and helping customers to be their best, as we support them on their pathways for independence.
The role of Support Assistant will include:
- Providing a high quality, hands-on support service
- Encouraging customers to develop their daily living skills such as cooking, cleaning, shopping and being a part of their community
- Encouraging social inclusion and helping customers to build their confidence, resilience, and self-esteem
- Working with statutory and non-statutory agencies on behalf of the customers and actively encouraging choice and involvement, or acting as an advocate when required
- Maintaining a safe environment for customers, providing support in accordance with relevant regulations, procedures, and practices
Skills and experiences:
- A caring, approachable nature and a confident ‘can-do’ attitude
- Ability to keep accurate records and clearly communicate relevant information to team members
- Excellent communication skills to build positive relationships with customers, families, and internal and external agencies
- Experience of working as a member of a team
- A positive and accepting approach to customers whatever their needs
- Level 2 NVQ Health and Social Care, or willing to work towards
We offer a range of benefits, including:
- At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays) pro rata
- A pension scheme with employer contributions
- A variety of online discounts and rewards from major retailers
- Health and well-being plans
- Life assurance
- Family friendly arrangements, including opportunities for flexible working
- Tax efficient savings through our Cycle to Work scheme
- A wide range of learning and development opportunities
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy.
We encourage and welcome applications from people from diverse backgrounds to support this mission.
We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
We are an equal opportunities employer and welcome applications from all suitably qualified persons.
Weekend Support Assistant in Telford employer: Sanctuary Group
Sanctuary Supported Living is an exceptional employer, dedicated to fostering a supportive and inclusive work environment at our CQC Registered Disabilities Scheme in Telford. We offer generous benefits such as at least 25 days of paid holiday, a robust pension scheme, and extensive learning opportunities, all while prioritising the well-being and development of our staff. Join us in making a meaningful impact in the lives of our customers as we champion independence and community involvement.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Support Assistant in Telford
✨Tip Number 1
Get to know the company! Research Sanctuary Supported Living and their values. When you understand what they stand for, you can tailor your approach and show how you fit into their mission of supporting customers towards independence.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Support Assistant role. Personal connections can give you an edge!
✨Tip Number 3
Prepare for the interview by practising common questions related to support roles. Think about scenarios where you've demonstrated a caring nature or helped someone build their confidence. We want to hear your stories!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at Sanctuary Supported Living.
We think you need these skills to ace Weekend Support Assistant in Telford
Some tips for your application 🫡
Show Your Caring Side:When writing your application, let your caring and approachable nature shine through. Use examples from your past experiences that highlight how you've supported others, as this is key for the Support Assistant role.
Be Clear and Concise:Make sure to communicate clearly in your application. Use straightforward language and avoid jargon. This will help us understand your skills and experiences better, making it easier for us to see how you fit into our team.
Highlight Teamwork Skills:Since working as part of a team is essential, share specific instances where you've collaborated with others. This could be in previous jobs, volunteer work, or even group projects at school. We love to see how you can contribute to our supportive environment!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our community!
How to prepare for a job interview at Sanctuary Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Support Assistant. Familiarise yourself with the key tasks like encouraging daily living skills and promoting social inclusion. This will help you demonstrate your genuine interest in the role and how you can contribute.
✨Showcase Your Caring Nature
During the interview, highlight your caring and approachable nature. Share specific examples from your past experiences where you've supported individuals or worked in a team setting. This will show that you embody the values of Sanctuary Supported Living and are ready to put customers at the heart of what you do.
✨Communicate Clearly
Excellent communication is crucial for this role. Practice articulating your thoughts clearly and confidently. You might want to prepare answers to common questions about how you would handle challenging situations or support someone with specific needs. This will help you build rapport with the interviewers.
✨Emphasise Teamwork and Flexibility
Since the role involves working closely with others, be prepared to discuss your teamwork skills. Share instances where you've collaborated effectively with colleagues or external agencies. Also, express your willingness to adapt and be flexible, as this is essential in providing the best support to customers.
