At a Glance
- Tasks: Manage void properties and ensure timely updates to internal systems.
- Company: Join a supportive organisation dedicated to health and social care.
- Benefits: Enjoy 33 days annual leave, flexible working, and health support.
- Other info: Inclusive culture with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in administration and strong communication skills required.
The predicted salary is between 28294 - 28294 £ per year.
Department: Health and Social Care (Administrative Staff)
Operation: Sanctuary Supported Living
Closing Date: .
Salary: £28,294.50 per annum
Requisition: 228698
Base office location can vary dependent upon suitable candidate.
Hybrid working - The suitable candidate will be expected to work from their nearest office location, 3 days per week.
37.5 hours per week
In this high-profile role, the Void Systems Officer will be responsible for updating internal systems efficiently and accurately whilst liaising with maintenance teams and operational staff to ensure that void properties are let within timescales to meet KPIs.
The role of Void Systems Officer will include:
- Reviewing CSC void processes and making recommendations for improvement that heighten service and promote best practice
- General administrative tasks to include; updating SAP, ordering furniture, quality checking data and writing reports on void performance and re-let figures
- Managing the overall void process, ensuring staff are updated with relevant changes and liaising with operational staff concerning each step of the void and tenancy commencement process
- Monitoring team performance against targets and implementing appropriate actions to ensure we meet or exceed service level agreements
Skills and experiences:
- Recent administration experience working in a similar role or customer environment
- Some experience of analysing data and diagnosing problems
- Excellent communication skills allowing you to build strong working relationships at all levels
- Good knowledge of Microsoft Word and Excel and SAP
- The ability to work independently, working to tight deadlines and prioritising workload
- Some experience working in a supported housing or care environment would be desirable
- A real team player with the ability to multi-task and solve complex queries
Your rewards:
You deserve more than the basics. That’s why, alongside 33 days’ annual leave pro rata (rising to 38, including bank holidays), occupational sick pay linked to length of service, and a contributory pension scheme, we’ve created a package to help you thrive:
- Health and wellbeing support – including Aviva DigiCare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short‑term counselling
- Company‑paid life insurance
- Parental leave arrangements and annual leave purchase scheme
- Company‑funded training and ongoing career development opportunities
- Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks
- Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements
Some rewards are subject to a qualifying period or other criteria – visit our website for more information.
Before you apply:
We can only accept applications from individuals with the right to work in the UK. All roles require safeguarding and pre‑employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch. Internal candidates should apply via their internal careers account. We may close this advert early, so please apply as soon as possible.
Inclusion is one of our core values. We’re committed to be a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.
Building Equality and Diversity:
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.
Void Systems Officer in Taunton employer: Sanctuary Group
Sanctuary Supported Living is an exceptional employer that prioritises the well-being and professional growth of its staff. With a flexible hybrid working model, generous annual leave, and comprehensive health and wellbeing support, employees are empowered to thrive in a supportive and inclusive culture. The company also offers extensive training and development opportunities, ensuring that every team member can advance their career while making a meaningful impact in the health and social care sector.
StudySmarter Expert Advice🤫
We think this is how you could land Void Systems Officer in Taunton
✨Tip Number 1
Get to know the company before your interview! Research Sanctuary Supported Living and understand their values, especially around inclusion and diversity. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Void Systems Officer, you'll need to liaise with various teams. Try role-playing common scenarios with a friend or family member to boost your confidence and ensure you can articulate your thoughts clearly.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you've successfully diagnosed issues or improved processes. Be ready to discuss these during your interview to demonstrate your analytical abilities.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining our team at Sanctuary Supported Living.
We think you need these skills to ace Void Systems Officer in Taunton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Void Systems Officer role. Highlight your recent administration experience and any relevant skills that match the job description, like your knowledge of Microsoft Word, Excel, and SAP.
Show Off Your Communication Skills:Since this role involves liaising with various teams, it’s crucial to demonstrate your excellent communication skills. Use examples in your application that showcase how you've built strong working relationships in previous roles.
Be Data Savvy:The job requires some experience in analysing data, so don’t forget to mention any relevant experience you have. If you've diagnosed problems or improved processes in past roles, share those stories to show us your analytical side.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. Remember, we may close the advert early, so don’t wait too long to submit your application!
How to prepare for a job interview at Sanctuary Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Void Systems Officer inside out. Familiarise yourself with the key responsibilities like updating internal systems and liaising with maintenance teams. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Skills
Highlight your recent administration experience and any relevant skills, especially in data analysis and using Microsoft Word, Excel, and SAP. Prepare examples from your past work where you've successfully managed similar tasks or solved complex queries to demonstrate your capabilities.
✨Communicate Clearly
Since excellent communication is crucial for this role, practice articulating your thoughts clearly. Think about how you can build strong working relationships and be ready to discuss how you've done this in previous roles. Good communication can set you apart from other candidates.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, performance targets, or the void process. This shows that you're engaged and thinking critically about how you can contribute to the organisation's success.
