At a Glance
- Tasks: Join our team to maintain and install fire safety systems across various properties.
- Company: Sanctuary, a not-for-profit organisation dedicated to outstanding customer service.
- Benefits: Enjoy 25 days annual leave, pension contributions, and wellbeing support.
- Why this job: Make a real difference in people's lives while ensuring their safety.
- Qualifications: Relevant fire safety qualifications or willingness to learn with support.
- Other info: Diverse and inclusive culture with excellent career growth opportunities.
The predicted salary is between 30700 - 32700 £ per year.
Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.
We are currently seeking a Fire Alarm Engineer to join our team based in Swindon. You will form part of a dedicated team of engineers, responsible for carrying out routine maintenance on life safety and security systems, for example fire alarms, fire extinguishers, smoke vent systems, access control and emergency lighting to the Group’s property portfolio. You will also be required to carry out repairs and installation of fire detection and alarm systems.
The role of Fire Alarm Engineer:
- Carrying out the servicing, remedial works and installation of fire alarms, extinguishers and security systems, including warden call.
- Maintaining systems including fire alarms, fire extinguishers, emergency lighting, fire shutters and curtains to ensure safe and compliant properties.
- Resolving problems or setting into motion the means of resolution, ensuring customers are kept informed.
- Ensuring tools and equipment are maintained in good condition and stocks are replenished as needed.
Skills and experiences:
- To ensure full compliance with health and safety legislation, candidates applying for this role must be qualified to BS5839-1, BS5839-6, NICEIC Fire Detection and Fire Alarm Systems Unit 1, NICEIC Fire Detection and Fire Alarm Systems Unit 5, NICEIC Fire Detection and Fire Alarm Systems Unit 6, NVQ Level 3 or currently undertaking the qualification. If you have a lower level qualification along with practical experience and would be prepared to undertake this qualification with the support of Sanctuary Group, we would still welcome an application.
- Experience of working in a fire and security environment, understanding the British Standards and legislation.
- Knowledge of analysing and diagnosing problems and implementing effective solutions.
- Excellent customer service and communication skills.
- This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence.
About us:
We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives. As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
- 25 days annual leave plus public holidays.
- A pension scheme with employer contributions from Sanctuary.
- Life Assurance.
- Employee Advice Service including counselling.
- Cycle to Work scheme.
- Voluntary health plans.
- Wellbeing support and tools.
- Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues.
£36,715 per annum (rising to £38,647 per annum after 12 months, subject to satisfactory performance).
If you’re unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – propertyservices.rec@sanctuary.co.uk.
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
Building Equality and Diversity:
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent unlawful working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.
Fire Operative in Swindon employer: Sanctuary Group
Contact Detail:
Sanctuary Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire Operative in Swindon
✨Tip Number 1
Get to know the company! Research Sanctuary and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to fire safety and customer service. Think about specific examples from your past experience that demonstrate your skills and how you’ve solved problems.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining Sanctuary and contributing to their mission.
We think you need these skills to ace Fire Operative in Swindon
Some tips for your application 🫡
Show Off Your Qualifications: Make sure to highlight your qualifications related to fire safety and alarm systems. If you're currently working towards any relevant certifications, let us know! We love seeing candidates who are eager to learn and grow.
Tailor Your Application: Take a moment to customise your application for the Fire Operative role. Use keywords from the job description to show us you understand what we're looking for. This helps us see how you fit into our team!
Demonstrate Your Customer Service Skills: Since we value excellent customer service, share examples of how you've provided top-notch support in previous roles. This will help us understand how you can contribute to our mission of making a real difference in people's lives.
Apply Early!: We recommend getting your application in as soon as possible. We might close the position early if we receive a lot of applications, so don’t miss out on the chance to join our fantastic team!
How to prepare for a job interview at Sanctuary Group
✨Know Your Stuff
Make sure you brush up on your qualifications, especially the BS5839 standards and NICEIC certifications. Be ready to discuss how your experience aligns with the role of a Fire Alarm Engineer, as this will show that you’re not just qualified but also genuinely interested in the position.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved issues in previous roles. This is crucial for a Fire Operative, so think of specific situations where you implemented effective solutions and kept customers informed throughout the process.
✨Customer Service is Key
Since this role involves direct interaction with customers, be ready to demonstrate your excellent communication skills. Share instances where you provided outstanding customer service, especially in challenging situations, to highlight your ability to maintain strong partnerships.
✨Bring the Right Documentation
Don’t forget to bring your original certification verifying your qualifications to the interview. This is a must, as copies won’t be accepted. Being organised and prepared shows professionalism and respect for the interview process.