Support Assistant

Support Assistant

Derby Full-Time 20000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support customers with learning disabilities to enhance their independence and daily living skills.
  • Company: Sanctuary Supported Living is a not-for-profit organisation focused on personalised housing and support services.
  • Benefits: Enjoy 25+ days holiday, flexible working, health plans, and discounts from major retailers.
  • Why this job: Make a real impact in people's lives while growing your skills in a supportive environment.
  • Qualifications: A caring attitude, good communication skills, and Level 2 NVQ in Health and Social Care (or willingness to pursue).
  • Other info: Diversity and inclusion are core values; we welcome applicants from all backgrounds.

The predicted salary is between 20000 - 30000 £ per year.

Temporary Support Assistant

Epworth House, Burton On Trent DE15 0DG

£12.70 per hour

30 hours per week

Temporary position for up to 12 months

Sanctuary Supported Living is delighted to be recruiting for a Temporary Support Assistant at Epworth House, Burton On Trent.

At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible.

We’re a national organisation, but we’re not-for-profit and we think locally by putting our customers at the heart of what we do. We’re committed to being our best and helping customers to be their best, as we support them on their pathways for independence.

No matter your job – delivering support directly or working in our offices to support our frontline teams – your work makes a difference every day.

And working with us isn’t just another job. It’s rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people’s lives. Plus, we’ll support you in reaching your aspirations and career goals, through comprehensive training and benefits.

The role of Support Assistant will include:

  • Providing a high quality, hands-on support service
  • Providing support to encourage our customers with learning disabilities to maximise their own potential and independence
  • Encouraging customers to develop their daily living skills such as cooking, cleaning, shopping and being a part of their community
  • Encouraging social inclusion and helping customers to build their confidence, resilience, and self-esteem
  • Working with statutory and non-statutory agencies on behalf of the customers and actively encouraging choice and involvement, or acting as an advocate when required
  • Maintaining a safe environment for customers, providing support in accordance with relevant regulations, procedures, and practices

Skills and experiences:

  • A caring, approachable nature and a confident ‘can-do’ attitude
  • Ability to keep accurate records and clearly communicate relevant information to team members
  • Excellent communication skills to build positive relationships with customers, families, and internal and external agencies
  • Experience of working as a member of a team
  • A positive and accepting approach to customers whatever their needs
  • Level 2 NVQ Health and Social Care, or willing to work towards

Are you ready to be your best?

Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:

  • At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays) pro rata
  • A pension scheme with employer contributions
  • A variety of online discounts and rewards from major retailers
  • Health and well-being plans
  • Life assurance
  • Family friendly arrangements, including opportunities for flexible working
  • Tax efficient savings through our Cycle to Work scheme
  • A wide range of learning and development opportunities

Job Reference:

Please note: If you have lived or worked overseas, you may be required to provide an overseas police check. Any costs incurred for this will be reimbursed once employment has commenced.

We are only currently accepting applications from those with the right to work in the UK.

If you are applying internally, don\’t forget to use your internal careers account to submit your application.

We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

Support Assistant employer: Sanctuary Group

Sanctuary Supported Living is an exceptional employer, dedicated to fostering a supportive and inclusive work environment at Epworth House in Burton On Trent. With a strong commitment to employee growth through comprehensive training and a range of benefits including generous holiday allowances and flexible working arrangements, we empower our staff to make a meaningful impact on the lives of those we support. Join us to be part of a passionate team that values your contributions and prioritises the well-being of both employees and customers alike.
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Contact Detail:

Sanctuary Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Assistant

✨Tip Number 1

Familiarise yourself with the values and mission of Sanctuary Supported Living. Understanding their commitment to personalised support and community involvement will help you align your responses during interviews, showcasing your passion for making a positive impact.

✨Tip Number 2

Highlight any relevant experience you have in supporting individuals with learning disabilities or similar roles. Be prepared to share specific examples of how you've encouraged independence and social inclusion in past positions.

✨Tip Number 3

Demonstrate your communication skills by preparing to discuss how you build relationships with customers and collaborate with team members. Think of scenarios where your approach made a difference in someone's life.

✨Tip Number 4

Show your willingness to learn and grow by mentioning your interest in pursuing further qualifications, like the Level 2 NVQ in Health and Social Care. This demonstrates your commitment to professional development and aligns with their training opportunities.

We think you need these skills to ace Support Assistant

Empathy
Communication Skills
Teamwork
Record Keeping
Problem-Solving Skills
Patience
Adaptability
Understanding of Learning Disabilities
Advocacy Skills
Community Engagement
Health and Safety Awareness
Positive Attitude
Ability to Encourage Independence
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Support Assistant position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Personal Statement: Write a compelling personal statement that reflects your passion for supporting individuals with learning disabilities. Share specific examples of how you've encouraged independence and social inclusion in previous roles or experiences.

Highlight Relevant Skills: Emphasise your communication skills, teamwork experience, and any relevant qualifications such as the Level 2 NVQ in Health and Social Care. Make sure to provide examples of how you've successfully built relationships with customers and colleagues.

Proofread Your Application: Before submitting, thoroughly proofread your application for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial in a support role.

How to prepare for a job interview at Sanctuary Group

✨Show Your Caring Nature

As a Support Assistant, it's crucial to demonstrate your caring and approachable nature during the interview. Share examples from your past experiences where you have supported individuals, especially those with learning disabilities, to highlight your empathy and commitment to helping others.

✨Communicate Clearly

Excellent communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. Be prepared to discuss how you would build positive relationships with customers, families, and other agencies, as this will be a key part of your job.

✨Highlight Teamwork Experience

Working as part of a team is vital in this position. Be ready to share specific examples of how you've successfully collaborated with others in previous roles. This will show that you can work effectively within a team to support customers' needs.

✨Demonstrate a 'Can-Do' Attitude

A confident 'can-do' attitude is highly valued. During the interview, express your willingness to take on challenges and your enthusiasm for encouraging customers to develop their daily living skills. This will reflect your proactive approach to supporting their independence.

Support Assistant
Sanctuary Group
Location: Derby
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