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- Tasks: Support customers in daily living skills and promote social inclusion.
- Company: Sanctuary Supported Living helps people live independently with personalised care and support services.
- Benefits: Enjoy 25+ days holiday, flexible working, and a pension scheme with employer contributions.
- Why this job: Make a real impact on lives while growing your career in a supportive environment.
- Qualifications: A caring attitude and Level 2 NVQ in Health and Social Care or willingness to pursue it.
- Other info: Diversity and inclusion are core values; we welcome applicants from all backgrounds.
Sanctuary Supported Living is delighted to be recruiting for a Support Assistant at our CQC Registered Disabilities Service at Oleander House, Telford. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We’re a national organisation, but we’re not-for-profit and we think locally by putting our customers at the heart of what we do. We’re committed to being our best and helping customers to be their best, as we support them on their pathways for independence.
The role of Support Assistant will include:
- Providing a high quality, hands-on support service
- Encouraging customers to develop their daily living skills such as cooking, cleaning, shopping and being a part of their community
- Encouraging social inclusion and helping customers to build their confidence, resilience, and self-esteem
- Working with statutory and non-statutory agencies on behalf of the customers and actively encouraging choice and involvement, or acting as an advocate when required
- Maintaining a safe environment for customers, providing support in accordance with relevant regulations, procedures, and practices
Skills and experiences:
- A caring, approachable nature and a confident ‘can-do’ attitude
- Ability to keep accurate records and clearly communicate relevant information to team members
- Excellent communication skills to build positive relationships with customers, families, and internal and external agencies
- Experience of working as a member of a team
- A positive and accepting approach to customers whatever their needs
- Level 2 NVQ Health and Social Care, or willing to work towards
Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:
- At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays) pro rata
- A pension scheme with employer contributions
- A variety of online discounts and rewards from major retailers
- Health and well-being plans
- Life assurance
- Family friendly arrangements, including opportunities for flexible working
- Tax efficient savings through our Cycle to Work scheme
- A wide range of learning and development opportunities
We are only currently accepting applications from those with the right to work in the UK. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We encourage and welcome applications from people from diverse backgrounds to support this mission.
Contact Detail:
Sanctuary Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Assistant
✨Tip Number 1
Familiarise yourself with the values and mission of Sanctuary Supported Living. Understanding their commitment to personalised care and support will help you align your responses during interviews, showcasing how your own values match theirs.
✨Tip Number 2
Highlight any relevant experience you have in health and social care, even if it's informal. Sharing personal stories or examples of how you've supported others can demonstrate your caring nature and suitability for the role.
✨Tip Number 3
Prepare to discuss your approach to teamwork and communication. Since the role involves working closely with customers and other agencies, being able to articulate your collaborative skills will be crucial in making a positive impression.
✨Tip Number 4
Research common challenges faced by individuals in supported living environments. Being knowledgeable about these issues will allow you to engage in meaningful conversations during the interview, demonstrating your proactive attitude and readiness to contribute.
We think you need these skills to ace Support Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Support Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personal Statement: Write a compelling personal statement that reflects your passion for helping others and your commitment to supporting individuals in their daily lives. Use specific examples from your past experiences to demonstrate your suitability for the role.
Highlight Relevant Skills: Make sure to emphasise your communication skills, teamwork experience, and any relevant qualifications such as the Level 2 NVQ in Health and Social Care. These are crucial for the Support Assistant role.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Sanctuary Group
✨Show Your Caring Nature
As a Support Assistant, it's crucial to demonstrate your caring and approachable nature during the interview. Share examples from your past experiences where you have positively impacted someone's life or helped them develop their skills.
✨Highlight Teamwork Experience
Since the role involves working as part of a team, be prepared to discuss your previous teamwork experiences. Talk about how you contributed to team goals and supported your colleagues, showcasing your ability to collaborate effectively.
✨Communicate Clearly
Excellent communication skills are essential for this position. Practice articulating your thoughts clearly and concisely. You might want to prepare answers to common questions about how you would communicate with customers and other agencies.
✨Demonstrate a 'Can-Do' Attitude
The job requires a confident 'can-do' attitude. During the interview, express your enthusiasm for the role and your willingness to take on challenges. Share instances where you've overcome obstacles or adapted to new situations successfully.
