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- Tasks: Support customers in daily living skills and promote social inclusion.
- Company: Sanctuary Supported Living helps people live independently with personalised care and support services.
- Benefits: Enjoy 25+ days holiday, flexible working, health plans, and discounts from major retailers.
- Why this job: Make a real impact on lives while growing your career in a supportive environment.
- Qualifications: Caring attitude, good communication skills, and Level 2 NVQ in Health and Social Care preferred.
- Other info: Diversity and inclusion are core values; we welcome applicants from all backgrounds.
Sanctuary Supported Living is delighted to be recruiting for a Support Assistant at our CQC Registered Disabilities Scheme at Oleander House, Telford. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We’re a national organisation, but we’re not-for-profit and we think locally by putting our customers at the heart of what we do. We’re committed to being our best and helping customers to be their best, as we support them on their pathways for independence.
The role of Support Assistant will include:
- Providing a high quality, hands-on support service
- Encouraging customers to develop their daily living skills such as cooking, cleaning, shopping and being a part of their community
- Encouraging social inclusion and helping customers to build their confidence, resilience, and self-esteem
- Working with statutory and non-statutory agencies on behalf of the customers and actively encouraging choice and involvement, or acting as an advocate when required
- Maintaining a safe environment for customers, providing support in accordance with relevant regulations, procedures, and practices
Skills and experiences:
- A caring, approachable nature and a confident ‘can-do’ attitude
- Ability to keep accurate records and clearly communicate relevant information to team members
- Excellent communication skills to build positive relationships with customers, families, and internal and external agencies
- Experience of working as a member of a team
- A positive and accepting approach to customers whatever their needs
- Level 2 NVQ Health and Social Care, or willing to work towards
Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:
- At least 25 days paid holiday, plus public holidays pro rata
- A pension scheme with employer contributions from Sanctuary
- Life assurance
- Family friendly arrangements, including opportunities for flexible working
- Health and well-being plans
- A variety of online discounts and rewards from major retailers
- Tax efficient savings through our Cycle to Work scheme
- A wide range of learning and development opportunities
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Contact Detail:
Sanctuary Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Assistant
✨Tip Number 1
Familiarise yourself with the values and mission of Sanctuary Supported Living. Understanding their commitment to personalised care and support will help you align your responses during interviews, showcasing how your own values match theirs.
✨Tip Number 2
Gain some practical experience in a similar role, even if it's voluntary. This will not only enhance your CV but also give you real-life examples to discuss during interviews, demonstrating your hands-on skills in supporting individuals.
✨Tip Number 3
Network with professionals in the health and social care sector. Attend local events or join online forums where you can connect with others in the field. This could lead to valuable insights and potential referrals for the Support Assistant position.
✨Tip Number 4
Prepare for situational questions that may arise during the interview. Think about scenarios where you've demonstrated empathy, teamwork, and problem-solving skills, as these are crucial for a Support Assistant role.
We think you need these skills to ace Support Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Support Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your caring nature and 'can-do' attitude. Use specific examples from your past experiences to demonstrate your ability to support individuals in developing their daily living skills.
Highlight Relevant Experience: Make sure to include any relevant experience in health and social care, especially if you have a Level 2 NVQ or are willing to work towards it. Mention teamwork and communication skills that are essential for building positive relationships with customers and agencies.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is crucial in a supportive role.
How to prepare for a job interview at Sanctuary Group
✨Show Your Caring Nature
As a Support Assistant, it's crucial to demonstrate your caring and approachable nature during the interview. Share examples from your past experiences where you provided support or assistance to others, highlighting your empathy and understanding.
✨Communicate Clearly
Excellent communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. Be prepared to discuss how you would build positive relationships with customers and collaborate with team members and external agencies.
✨Highlight Teamwork Experience
Since working as part of a team is vital, come ready to discuss your previous teamwork experiences. Share specific instances where you contributed to a team's success or helped resolve conflicts, showcasing your ability to work collaboratively.
✨Demonstrate a 'Can-Do' Attitude
The job requires a confident 'can-do' attitude. During the interview, express your willingness to take on challenges and learn new skills. Provide examples of how you've approached difficult situations positively in the past.
