At a Glance
- Tasks: Support customers with mental health needs to enhance their daily living skills and confidence.
- Company: Join Sanctuary Supported Living, a not-for-profit organisation dedicated to helping people live independently.
- Benefits: Enjoy 25+ days holiday, flexible working, and a variety of discounts and rewards.
- Other info: Diversity and inclusion are core values; we welcome applicants from all backgrounds.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: A caring attitude and Level 2 NVQ in Health and Social Care or willingness to pursue it.
Goole, East Riding of Yorkshire, GB, DN14 6SQ
Department: Health and Social Care (Qualified and Non-Qualified)
Operation: Sanctuary Supported Living
Requisition: 228112
Location: Aldam House, Gordon Street, Goole
Salary: £13.15 per hour
Your role
- Support customers with mental health needs to build confidence and reach their potential
- Provide a hands‑on, high‑quality support service
- Encourage daily living skills such as cooking, cleaning, shopping and community involvement
- Promote social inclusion and help customers develop resilience and self‑esteem
- Work with agencies on behalf of customers, encouraging choice and acting as an advocate when needed
- Maintain a safe environment and follow relevant regulations and practices
- Caring, approachable nature
- Ability to keep accurate records and share information clearly with the team
- Excellent communication skills to build positive relationships with customers, families and agencies
- Experience working effectively as part of a team
- Positive and accepting approach to customers whatever their needs
Qualifications
- NVQ Level 2 in Health and Social Care or willingness to work towards it
- Proficient technology/IT skills (Microsoft Office and similar)
Your rewards
- 33 days’ annual leave pro rata (rising to 38, including bank holidays)
- Occupational sick pay linked to length of service
- Contributory pension scheme
- Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short‑term counselling
- Company‑paid life insurance
- Parental leave arrangements and annual leave purchase scheme
- Company‑funded training and ongoing career development opportunities
- Flexible working options and an inclusive culture supported by staff networks including PRISM, Disability, Race Equality and Parent networks
- Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements
Job Reference: 228112
Before you apply
- We can only accept applications from individuals with the right to work in the UK.
- All roles require safeguarding and pre‑employment checks, including criminal records and overseas police checks if needed.
- Internal candidates should apply via their internal careers account.
- We may close this advert early, so please apply as soon as possible.
Inclusion is one of our core values
We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to an inclusive environment for employees and customers.
We work closely with the Home Office to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application, which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.
Job Segment
Counseling, Home Care, Healthcare
Support Assistant in Goole employer: Sanctuary Group
Sanctuary Supported Living is an exceptional employer, offering a supportive and inclusive work environment where every team member is valued for their contributions. With a strong focus on employee development, you will have access to extensive training opportunities and a clear pathway for career progression, all while making a meaningful impact in the lives of individuals with mental health needs. Located in Goole, our CQC Registered Mental Health Service provides a unique chance to work within a dedicated team that prioritises customer care and well-being, alongside generous benefits such as flexible working arrangements and a comprehensive pension scheme.
StudySmarter Expert Advice🤫
We think this is how you could land Support Assistant in Goole
✨Tip Number 1
Familiarise yourself with the specific needs of individuals with mental health challenges. Understanding their unique requirements will help you demonstrate your empathy and suitability for the role during any interviews.
✨Tip Number 2
Network with professionals in the health and social care sector. Attend local events or join online forums to connect with others who work in similar roles, as they can provide valuable insights and potentially refer you to opportunities.
✨Tip Number 3
Research Sanctuary Supported Living thoroughly. Knowing their values, mission, and the services they provide will allow you to tailor your conversations and show genuine interest in being part of their team.
✨Tip Number 4
Prepare for situational questions that may arise during the interview. Think about scenarios where you've successfully supported someone in need, as this will showcase your practical experience and problem-solving skills.
We think you need these skills to ace Support Assistant in Goole
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and skills required for the Support Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personal Statement:Write a compelling personal statement that reflects your passion for supporting individuals with mental health needs. Use specific examples from your past experiences to demonstrate your caring nature and ability to encourage independence.
Highlight Relevant Skills:Make sure to emphasise your communication skills, teamwork experience, and any relevant qualifications such as a Level 2 NVQ in Health and Social Care. This will show that you are well-prepared for the role.
Proofread Your Application:Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a support role.
How to prepare for a job interview at Sanctuary Group
✨Show Your Caring Nature
As a Support Assistant, it's crucial to demonstrate your caring and approachable nature during the interview. Share examples from your past experiences where you have supported individuals, particularly those with mental health needs, to highlight your empathy and understanding.
✨Communicate Clearly
Excellent communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. Be prepared to discuss how you would build positive relationships with customers and collaborate with team members and external agencies.
✨Highlight Teamwork Experience
Since working as part of a team is vital in this position, be ready to share specific instances where you successfully collaborated with others. Discuss how you contributed to team goals and supported your colleagues, showcasing your ability to work well in a group setting.
✨Demonstrate a Can-Do Attitude
A confident 'can-do' attitude is highly valued in this role. During the interview, express your willingness to take on challenges and learn new skills. Share examples of how you've approached difficult situations positively and proactively in the past.
