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For Companies At a Glance
- Tasks: Support customers with mental health needs to enhance their daily living skills and confidence.
- Company: Join Sanctuary Supported Living, a not-for-profit organisation dedicated to helping people live independently.
- Benefits: Enjoy 25+ days holiday, flexible working, and a variety of discounts and rewards.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: A caring attitude and Level 2 NVQ in Health and Social Care or willingness to pursue it.
- Other info: Diversity and inclusion are core values; we welcome applicants from all backgrounds.
Overview
Sanctuary Supported Living is delighted to be recruiting for a Support Assistant at our CQC Registered Mental Health Service at Aldam House in Goole.
At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We’re a national organisation, but we’re not-for-profit and we think locally by putting our customers at the heart of what we do. We’re committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job – delivering support directly or working in our offices to support our frontline teams – your work makes a difference every day. And working with us isn’t just another job. It’s rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people’s lives. Plus, we’ll support you in reaching your aspirations and career goals, through comprehensive training and benefits.
The role of Support Assistant will include:
- Providing support to encourage our customers with mental health needs to maximise their own potential and
- Providing a high quality, hands-on support service
- Encouraging customers to develop their daily living skills such as cooking, cleaning, shopping and being a part of their community
- Encouraging social inclusion and helping customers to build their confidence, resilience, and self-esteem
- Working with statutory and non-statutory agencies on behalf of the customers and actively encouraging choice and involvement, or acting as an advocate when required
- Maintaining a safe environment for customers, providing support in accordance with relevant regulations, procedures, and practices
Skills and experiences:
- A caring, approachable nature and a confident ‘can-do’ attitude
- Ability to keep accurate records and clearly communicate relevant information to team members
- Excellent communication skills to build positive relationships with customers, families, and internal and external agencies
- Experience of working as a member of a team
- A positive and accepting approach to customers whatever their needs
- Level 2 NVQ Health and Social Care, or willing to work towards
Benefits
- At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays)
- A pension scheme with employer contributions
- A variety of online discounts and rewards from major retailers
- Health and well-being plans
- Life assurance
- Family friendly arrangements, including opportunities for flexible working
- Tax efficient savings through our Cycle to Work scheme
- A wide range of learning and development opportunities
- The full time equivalent for this role is 37.5 hours
Job Reference: 225998
We are only currently accepting applications from those with the right to work in the UK.
If you are applying internally, don\’t forget to use your internal careers account to submit your application.
We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
Building Equality and Diversity
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.
Job Segment: Counseling, Home Care, Healthcare
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Support Assistant employer: Sanctuary Group
Contact Detail:
Sanctuary Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Assistant
✨Tip Number 1
Familiarise yourself with the specific needs of individuals with mental health challenges. Understanding their unique requirements will help you demonstrate your empathy and suitability for the role during any interviews.
✨Tip Number 2
Network with professionals in the health and social care sector. Attend local events or join online forums to connect with others who work in similar roles, as they can provide valuable insights and potentially refer you to opportunities.
✨Tip Number 3
Research Sanctuary Supported Living thoroughly. Knowing their values, mission, and the services they provide will allow you to tailor your conversations and show genuine interest in being part of their team.
✨Tip Number 4
Prepare for situational questions that may arise during the interview. Think about scenarios where you've successfully supported someone in need, as this will showcase your practical experience and problem-solving skills.
We think you need these skills to ace Support Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Support Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personal Statement: Write a compelling personal statement that reflects your passion for supporting individuals with mental health needs. Use specific examples from your past experiences to demonstrate your caring nature and ability to encourage independence.
Highlight Relevant Skills: Make sure to emphasise your communication skills, teamwork experience, and any relevant qualifications such as a Level 2 NVQ in Health and Social Care. This will show that you are well-prepared for the role.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a support role.
How to prepare for a job interview at Sanctuary Group
✨Show Your Caring Nature
As a Support Assistant, it's crucial to demonstrate your caring and approachable nature during the interview. Share examples from your past experiences where you have supported individuals, particularly those with mental health needs, to highlight your empathy and understanding.
✨Communicate Clearly
Excellent communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. Be prepared to discuss how you would build positive relationships with customers and collaborate with team members and external agencies.
✨Highlight Teamwork Experience
Since working as part of a team is vital in this position, be ready to share specific instances where you successfully collaborated with others. Discuss how you contributed to team goals and supported your colleagues, showcasing your ability to work well in a group setting.
✨Demonstrate a Can-Do Attitude
A confident 'can-do' attitude is highly valued in this role. During the interview, express your willingness to take on challenges and learn new skills. Share examples of how you've approached difficult situations positively and proactively in the past.
