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- Tasks: Deliver personalised care and support to help customers thrive independently.
- Company: Join a compassionate team at Sanctuary Supported Living, recognised as a top employer.
- Benefits: Enjoy competitive pay, health plans, and extensive learning opportunities.
- Other info: Diverse and inclusive workplace with a commitment to personal and professional growth.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Experience in care preferred; enthusiasm and strong communication skills are key.
The predicted salary is between 27300 - 27300 £ per year.
Department: Health and Social Care (Qualified and Non-Qualified)
Operation: Sanctuary Supported Living
Location: 14 Montague Road, Felixstowe, Suffolk, IP11 7HF
Salary: £13.15 per hour
Hours: As and when required
Empower others to thrive. We’re proud to be recognised as the 2025 Housing with Care Employer of the Year – and we’re excited to welcome a new Bank Care and Support Assistant to our vibrant mental health service at Montague Road, Felixstowe. You’ll be part of a compassionate, community-focused team supporting people with mental health needs that puts people first – every single day.
#BeYourBest is more than a hashtag – it’s our commitment to helping our people grow, thrive, and feel valued. We’ll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day. As a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally.
Your role:
- Deliver personalised care and support, helping customers live as independently as possible
- Support with washing, dressing, bathing and personal hygiene
- Administer medication safely and accurately
- Assist with shopping, cleaning and laundry tasks
- Help customers arrange and attend appointments
- Promote a positive culture by engaging with customers and reducing social isolation
- Keep accurate records and follow safe practices, including risk assessments
Qualifications:
- Personalised approach to care and ideally experience supporting people with mental health needs
- Enthusiastic and flexible approach
- Strong organisational skills and basic literacy and numeracy
- Ability to adapt quickly to changing priorities and meet deadlines
- NVQ Level 2 in Health and Social Care or willingness to work towards it
- Good communication skills to build strong relationships with customers
Your rewards:
- A variety of online discounts and rewards from major retailers
- Health and well-being plans
- A wide range of learning and development opportunities
Ready to #BeYourBest? Apply today and start an inspiring career with Sanctuary Supported Living.
Before you apply: We can only accept applications from individuals with the right to work in the UK. All roles require safeguarding and pre‑employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch. Internal candidates should apply via their internal careers account. We may close this advert early, so please apply as soon as possible.
Inclusion is one of our core values: We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.
Building Equality and Diversity: Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.
Bank Care and Support Assistant in Suffolk employer: Sanctuary Group
Contact Detail:
Sanctuary Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Care and Support Assistant in Suffolk
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in supporting people with mental health needs.
✨Tip Number 3
Show your passion for care! During the interview, share personal stories or experiences that highlight your enthusiasm for helping others. This will demonstrate your commitment to empowering individuals and making a positive impact.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Bank Care and Support Assistant in Suffolk
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for supporting people with mental health needs shine through. We want to see how much you care about making a difference in their lives!
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any previous roles or training that align with the responsibilities of a Bank Care and Support Assistant – it’ll help us see why you’re a great fit!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon so we can easily understand your qualifications and experiences. Remember, less is often more!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Sanctuary Group
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Bank Care and Support Assistant. Familiarise yourself with the tasks like personal care, medication administration, and promoting independence. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Compassion
This position is all about supporting individuals with mental health needs. Be prepared to share examples from your past experiences where you've shown empathy and compassion. Highlight how you’ve made a positive impact on someone's life, as this aligns perfectly with their values.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, and how they support staff development. This shows that you’re genuinely interested in being part of their community-focused team.
✨Demonstrate Flexibility
The job requires an enthusiastic and flexible approach. Be ready to discuss how you adapt to changing priorities and manage your time effectively. Share specific examples of when you’ve successfully handled unexpected situations in previous roles.