At a Glance
- Tasks: Manage property maintenance and ensure homes meet safety and compliance standards.
- Company: Join a not-for-profit organisation dedicated to making a difference in people's lives.
- Benefits: Enjoy 25 days annual leave, pension contributions, and wellbeing support.
- Other info: Diverse and inclusive culture with excellent career growth opportunities.
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: Degree or equivalent in Construction/Management and NEBOSH National Diploma required.
The predicted salary is between 44923 - 47287 € per year.
Location: Ipswich, Suffolk, GB, IP1 4JD
Department: Property Services
Operation: Sanctuary Property Services
Closing Date: 28/05/2026
Requisition: 228306
Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values – working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.
Salary: £44,923 – £47,287 per year (plus Company car)
Working Hours: 40 hours per week – Monday to Friday
Responsibilities
- Ensuring homes are returned to a safe, compliant, and lettable standard
- Monitoring Void turnaround time and cost targets
- Managing service quality and acting as an escalation point for complex or high-risk voids
- Supporting delivery of regional void performance targets
- Monitoring regional void performance, identifying risks and delays
- Supporting and challenging SDMs to deliver voids to time, cost, quality, and compliance standards
- Working with contractors and internal teams to unblock issues and improve delivery
- Carrying out site visits to assure quality, safety, and compliance
Skills and Experiences
- To ensure full compliance with CDM 2015 legislation, candidates must be qualified to Degree, HND or HNC in Construction or Management and NEBOSH National Diploma – Construction, or currently undertaking the qualification.
- Experience of managing multi-site maintenance contracts in a commercially focussed role
- Experience of operating within a performance focussed environment, delivering key performance indicators
- Proven track record managing a direct labour operation or internal maintenance service
- Demonstrate achievement in supporting the successful delivery of projects
- This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence.
About Us
We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.
Benefits
- 25 days annual leave (rising to a maximum of 30 days) plus public holidays
- A pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Wellbeing support and tools
- Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
- £44,923 per annum (rising to £47,287 per annum after 12 months, subject to satisfactory performance)
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
Building Equality and Diversity
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent unlawful working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.
Assistant Regional Operations Manager in Suffolk employer: Sanctuary Group
Sanctuary is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and professional growth. With competitive benefits such as generous annual leave, a pension scheme, and a commitment to diversity, employees in Ipswich can thrive while making a meaningful impact in the community through their work in property services.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Regional Operations Manager in Suffolk
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission and how your skills align with their goals. This will help you stand out as someone who genuinely cares about contributing to their success.
✨Tip Number 3
Practice common interview questions and scenarios related to the role. Think about your past experiences and how they relate to the responsibilities of an Assistant Regional Operations Manager. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a difference in the community.
We think you need these skills to ace Assistant Regional Operations Manager in Suffolk
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Assistant Regional Operations Manager role. Highlight your experience in managing multi-site maintenance contracts and any relevant qualifications, like your NEBOSH diploma. We want to see how you fit into our values and mission!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've delivered key performance indicators or improved service quality in previous roles. This helps us see the impact you've made in your past positions.
Be Clear and Concise:When writing your application, keep it clear and concise. Avoid jargon and make sure your points are easy to understand. We appreciate straightforward communication, especially when it comes to complex topics like compliance and safety standards.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our organisation there!
How to prepare for a job interview at Sanctuary Group
✨Know Your Stuff
Make sure you’re well-versed in the qualifications required for the role, especially your degree or HND/HNC in Construction or Management and NEBOSH National Diploma. Bring the original certification to the interview, as copies won’t cut it!
✨Showcase Your Experience
Prepare to discuss your experience managing multi-site maintenance contracts and how you've delivered key performance indicators in previous roles. Use specific examples to illustrate your achievements and how they relate to the responsibilities of the Assistant Regional Operations Manager.
✨Understand the Company Values
Familiarise yourself with Sanctuary’s commitment to customer service and inclusion. Be ready to explain how your personal values align with theirs and how you can contribute to their mission of making a real difference in people’s lives.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. This shows your genuine interest and helps you assess if this is the right fit for you. Consider asking about the challenges they face in void turnaround times or how they measure success in service quality.
