At a Glance
- Tasks: Support individuals with mental health needs and help them live independently.
- Company: Sanctuary Supported Living, a not-for-profit organisation focused on care and support.
- Benefits: Competitive salary, fully-funded training, flexible working, and lifestyle perks.
- Other info: Inclusive culture with growth opportunities and a supportive team environment.
- Why this job: Make a real difference in people's lives while kickstarting your career.
- Qualifications: Level 2 grade 4 (C) in English and maths or equivalent; strong communication skills.
The predicted salary is between 18720 - 18720 € per year.
Location: Ipswich, Suffolk, GB, IP4 3DH
Operation: Sanctuary Supported Living
Closing Date: 03/06/2026
Salary: £18,720.00 per year
Requisition: 228356
37.5 hours per week
Imagine kickstarting your career doing work that matters, and getting paid to learn as you go. As an Apprentice Care and Support Assistant with Sanctuary Supported Living, you will make a real difference from day one by supporting people with mental health needs, while working towards a free, fully funded Health and Social Care qualification. You’ll be supported by a welcoming team who value your ideas and want to see you grow. The role offers structure and purpose, giving you the chance to build confidence, develop practical skills, and support people in meaningful ways that change lives.
Your role:
- Provide personalised care and support to each customer, empowering them to live as independently as possible – you’ll tailor your approach to individual needs and help people build confidence in daily life.
- Assist customers with day‑to‑day tasks like washing, dressing, bathing, and personal hygiene, always respecting their dignity and comfort.
- Help customers manage their medications safely and accurately (with full training provided).
- Lend a hand with everyday tasks – from grocery shopping and tidying up, to helping with laundry or preparing a light meal.
- Help customers set up and attend appointments, whether it’s a GP visit, therapy session, or social activity.
- Foster a positive, supportive environment – you’ll engage with customers in hobbies or group activities and encourage social interaction.
- Keep clear, accurate records of the support you provide.
Qualifications:
- You treat everyone as an individual – you’re patient, a good listener, and you understand the importance of person‑centred care.
- You can manage your time, handle paperwork accurately, and maintain routines for multiple customers.
- Strong communication – you can build trust and rapport with people easily.
- You’re comfortable using a computer or tablet.
- To join this apprenticeship, you will need a level 2 grade 4 (C) in English and maths, or an equivalent qualification.
Your rewards:
- 25 days’ annual leave pro rata (rising to 30 with service, plus bank holidays).
- Occupational sick pay linked to length of service.
- A contributory pension scheme matched up to 5%.
- Fully‑funded training and ongoing development opportunities.
- Flexible working options and active staff networks to support you.
- Exclusive retail discounts, a Cycle to Work scheme, and salary sacrifice options.
- Free access to Aviva Digicare+ (virtual GP appointments) and confidential Employee Assistance Programme support.
- Company‑paid life insurance and parental leave arrangements.
Inclusion is one of our core values. We’re committed to being a diverse and inclusive organisation where everyone can thrive.
Apprentice Care and Support Assistant in Suffolk employer: Sanctuary Group
Sanctuary Supported Living is an exceptional employer that prioritises your growth and development while making a meaningful impact in the lives of those with mental health needs. With a supportive team culture, fully funded training opportunities, and a commitment to inclusivity, you will thrive in an environment that values your contributions and encourages you to be your authentic self. Located in Ipswich, Suffolk, this not-for-profit organisation offers a rewarding career path where your potential truly matters.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Care and Support Assistant in Suffolk
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, attend local events, or join online forums. The more connections you make, the better your chances of landing that apprenticeship.
✨Tip Number 2
Practice your interview skills with a friend or family member. Get comfortable talking about why you want to be a Care and Support Assistant and how you can make a difference. Confidence is key!
✨Tip Number 3
Show your passion for helping others! When you get the chance to chat with potential employers, share your experiences and what motivates you to work in care. Authenticity goes a long way.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our amazing team.
We think you need these skills to ace Apprentice Care and Support Assistant in Suffolk
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of an Apprentice Care and Support Assistant. We want to see how you can make a difference from day one!
Show Your Passion:Let your enthusiasm for helping others shine through in your written application. We’re looking for candidates who genuinely care about supporting people with mental health needs, so share any relevant experiences or motivations.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your thoughts well, as this will help us understand your qualifications and suitability for the role quickly.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details directly and can process your application efficiently. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Sanctuary Group
✨Know Your Role
Before the interview, take some time to really understand what being an Apprentice Care and Support Assistant involves. Familiarise yourself with the key responsibilities like providing personalised care and supporting customers with daily tasks. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Soft Skills
This role requires strong communication and empathy. Think of examples from your past experiences where you've demonstrated patience, good listening skills, or how you've built rapport with others. Be ready to share these stories during the interview to highlight your suitability for person-centred care.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some thoughtful questions about the team culture, training opportunities, or how they support staff development. This shows that you’re not just interested in the job, but also in how you can grow within the organisation.
✨Be Yourself
Authenticity is key! The organisation values diversity and wants to see the real you. Don’t be afraid to let your personality shine through during the interview. Whether it’s sharing your passion for helping others or discussing your hobbies, being genuine will help you connect with the interviewers.
