At a Glance
- Tasks: Support individuals with mental health needs to build confidence and life skills.
- Company: Join a compassionate, community-focused team at Sanctuary Supported Living.
- Benefits: Earn £13.15 per hour with discounts, health plans, and development opportunities.
- Other info: Diverse and inclusive workplace with excellent career growth potential.
- Why this job: Make a real difference in people's lives while growing personally and professionally.
- Qualifications: Experience in care or willingness to learn; strong communication and teamwork skills.
The predicted salary is between 27300 - 27300 € per year.
Location: South Shields, Tyne & Wear, NE33 2EY
Department: Health and Social Care (Qualified and Non-Qualified)
Operation: Sanctuary Supported Living
Pay: £13.15 per hour
Hours: As and when required
We’re proud to be recognised as the 2025 Housing with Care Employer of the Year – and we’re excited to welcome a new Bank Support Assistant to our vibrant mental health service.
You’ll be part of a compassionate, community-focused team supporting people with mental health needs, that puts people first – every single day.
Your role:
- Support customers with mental health needs to build confidence and reach their potential.
- Provide a hands-on, high-quality support service.
- Encourage daily living skills such as cooking, cleaning, shopping and community involvement.
- Promote social inclusion and help customers develop resilience and self-esteem.
- Work with agencies on behalf of customers, encouraging choice and acting as an advocate when needed.
- Maintain a safe environment and follow relevant regulations and practices.
Requirements:
- Caring, approachable nature.
- Ability to keep accurate records and share information clearly with the team.
- Excellent communication skills to build positive relationships with customers, families and agencies.
- Experience working effectively as part of a team.
- Positive and accepting approach to customers whatever their needs.
- NVQ Level 2 in Health and Social Care or willingness to work towards it.
- Proficient technology/IT skills (Microsoft Office and similar).
Your rewards:
- A variety of online discounts and rewards from major retailers.
- Health and well-being plans.
- A wide range of learning and development opportunities.
Some rewards are subject to a qualifying period or other criteria.
Ready to #BeYourBest? Apply today and start an inspiring career with Sanctuary Supported Living.
Before you apply, we can only accept applications from individuals with the right to work in the UK. All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed.
Inclusion is one of our core values. We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Bank Support Assistant in South Shields employer: Sanctuary Group
Sanctuary Supported Living is an exceptional employer, recognised as the 2025 Housing with Care Employer of the Year, offering a supportive and inclusive work environment in South Shields. As a Bank Support Assistant, you will be part of a compassionate team dedicated to empowering individuals with mental health needs, with ample opportunities for personal and professional growth through training and development. Our commitment to celebrating individuality and fostering a culture of care ensures that every employee feels valued and can thrive in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Bank Support Assistant in South Shields
✨Tip Number 1
Get to know the company culture! Before your interview, check out Sanctuary Supported Living's website and social media. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! As a Bank Support Assistant, you'll need to build positive relationships with customers and colleagues. Try role-playing common scenarios with a friend or family member to boost your confidence and refine your approach.
✨Tip Number 3
Showcase your hands-on experience! Think about times when you've supported others or worked in a team. Be ready to share specific examples during your interview that highlight your caring nature and ability to promote social inclusion.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you fresh in their minds as they make their decision.
We think you need these skills to ace Bank Support Assistant in South Shields
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for supporting people with mental health needs shine through. We want to see that you genuinely care about making a difference in their lives!
Tailor Your Application:Make sure to customise your application to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with our values and the role of a Bank Support Assistant.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your experiences and skills, as this helps us understand your fit for the role quickly.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details and can consider you for this exciting opportunity.
How to prepare for a job interview at Sanctuary Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Bank Support Assistant. Familiarise yourself with how to support customers with mental health needs and the importance of promoting social inclusion. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Compassionate Side
This position requires a caring and approachable nature. Prepare examples from your past experiences where you've demonstrated empathy and support for others. Whether it's through volunteering or previous jobs, sharing these stories will highlight your suitability for the role.
✨Brush Up on Communication Skills
Excellent communication is key in this role. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable discussing how you would build positive relationships with customers and agencies.
✨Prepare Questions to Ask
Interviews are a two-way street! Think of insightful questions to ask about the team culture, training opportunities, and how they support staff development. This shows your enthusiasm for the role and helps you determine if the organisation is the right fit for you.
