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- Tasks: Lead a team to deliver top-notch lettings services and build strong customer relationships.
- Company: A reputable housing association dedicated to community support.
- Benefits: Competitive salary, excellent benefits, and opportunities for career advancement.
- Why this job: Make a difference in your community while developing your leadership skills.
- Qualifications: Experience in lettings or voids services and strong communication abilities.
- Other info: Join a supportive team in a dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
A housing association in England is looking for a Customer Lettings Manager to join their Neighbourhood Operations team in Banbury. This role involves leading a team to provide a high-quality lettings service and managing relationships with customers and colleagues.
The ideal candidate will have:
- Experience in lettings or voids services
- Strong communication skills
- The ability to manage a dispersed team
This position offers a competitive salary and excellent benefits.
Senior Lettings & Customer Service Lead employer: Sanctuary Group
Contact Detail:
Sanctuary Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Lettings & Customer Service Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show us that you understand their mission and how your experience in lettings can help elevate their customer service. Tailor your answers to reflect their needs!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your experience in managing teams and delivering high-quality services, as these are key for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Lettings & Customer Service Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in lettings or voids services. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how you can lead a team effectively. We love seeing personality, so let your enthusiasm come through!
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos – we appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Sanctuary Group
✨Know Your Lettings Inside Out
Make sure you brush up on your knowledge of lettings and voids services. Familiarise yourself with the latest trends and regulations in the housing sector, as this will show your potential employer that you're not just experienced but also up-to-date.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to discuss your leadership style and experiences. Think of specific examples where you've successfully managed a dispersed team or resolved conflicts, as this will demonstrate your capability to lead effectively.
✨Communicate Clearly and Confidently
Strong communication skills are key for this position. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to refine your responses and ensure you come across as approachable and professional.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare insightful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you gauge if the organisation is the right fit for you.
