At a Glance
- Tasks: Support individuals with mental health needs to build confidence and life skills.
- Company: Join a compassionate, community-focused team at Sanctuary Supported Living.
- Benefits: Enjoy 33 days annual leave, health support, and flexible working options.
- Other info: Be part of an inclusive culture that celebrates individuality and supports personal growth.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Caring nature, good communication skills, and NVQ Level 2 in Health and Social Care preferred.
The predicted salary is between 13.15 - 13.15 £ per hour.
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
We’re proud to be recognised as the 2025 Housing with Care Employer of the Year – and we’re excited to welcome a new Support Assistant to our vibrant mental health service at 12 Alexandra Road, Waterloo, Liverpool, L22 1RJ. You’ll be part of a compassionate, community-focused team supporting people with mental health needs, that puts people first – every single day.
#BeYourBest is more than a hashtag – it’s our commitment to helping our people grow, thrive, and feel valued. We’ll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day. As a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally.
Your role:
- Support customers with mental health needs to build confidence and reach their potential
- Provide a hands-on, high-quality support service
- Encourage daily living skills such as cooking, cleaning, shopping and community involvement
- Promote social inclusion and help customers develop resilience and self-esteem
- Work with agencies on behalf of customers, encouraging choice and acting as an advocate when needed
- Maintain a safe environment and follow relevant regulations and practices
Your skills:
- Caring, approachable nature
- Ability to keep accurate records and share information clearly with the team
- Excellent communication skills to build positive relationships with customers, families and agencies
- Experience working effectively as part of a team
- Positive and accepting approach to customers whatever their needs
- NVQ Level 2 in Health and Social Care or willingness to work towards it
- Proficient technology/IT skills (Microsoft Office and similar)
Your rewards:
- 33 days’ annual leave pro rata (rising to 38, including bank holidays)
- Occupational sick pay linked to length of service
- A contributory pension scheme
- Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
- Company-paid life insurance
- Parental leave arrangements and annual leave purchase scheme
- Company-funded training and ongoing career development opportunities
- Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks
- Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements
- Enhanced pay rates for additional hours, when available
Some rewards are subject to a qualifying period or other criteria – visit our website for more information.
Ready to #BeYourBest? Apply today and start an inspiring career with Sanctuary Supported Living.
Before you apply: We can only accept applications from individuals with the right to work in the UK. Sponsorship is not available for this vacancy. All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks where needed. Information provided during recruitment may be verified as part of these checks. Internal candidates should apply via their internal careers account. We may close this advert early, so please apply as soon as possible. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Support Assistant in Sefton employer: Sanctuary Group
Sanctuary Care is an exceptional employer that prioritises the well-being and professional growth of its employees. With a strong commitment to quality care, our Investors in People Gold accreditation reflects our supportive work culture, where every team member is valued and encouraged to thrive. Enjoy competitive benefits, including generous annual leave, health and wellbeing support, and ongoing training opportunities, all while making a meaningful impact in the lives of those we serve across the West Midlands and South West England.
StudySmarter Expert Advice🤫
We think this is how you could land Support Assistant in Sefton
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like Sanctuary Group, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at Sanctuary Group. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through Sanctuary Group's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Support Assistant in Sefton
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at Sanctuary Group. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at Sanctuary Group.
How to prepare for a job interview at Sanctuary Group
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with Sanctuary Group.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Support Assistant at Sanctuary Group.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show Sanctuary Group that you're ready to hit the ground running in the Support Assistant role.
