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For Companies At a Glance
- Tasks: Optimise Salesforce systems and enhance user experience for better business efficiency.
- Company: Sanctuary, a leading provider of housing and care services in the UK.
- Benefits: Generous annual leave, pension scheme, wellbeing support, and flexible employee benefits.
- Other info: Inclusive culture with excellent career growth opportunities.
- Why this job: Join a diverse team making a real impact on over 250,000 lives.
- Qualifications: Experience in Salesforce Administration and strong problem-solving skills.
The predicted salary is between 32000 - 44000 £ per year.
Job Overview
Sanctuary is one of the UK’s leading providers of housing, care and community services. With around 13,000 employees, we maintain a culture where diversity is valued and talent is nurtured and rewarded. This role is based in Worcester and offers a balance of home and office working.
Key Details
Salary: £42,310 – £44,524 per year
Contract: 35 hours per week
Roles and Responsibilities
- Configure Salesforce objects, fields, workflows, validation rules, and page layouts to support evolving business needs
- Design dashboards and reports that provide meaningful insights to the business
- Provide 3rd line support for Salesforce‑related issues and lead the resolution of complex incidents
- Work closely with stakeholders to analyse requirements, resolve system issues, and improve platform performance
- Maintain clear documentation for system configurations, processes, and user guidance
- Ensure compliance with data protection, security, and governance standards
- Stay up to date with Salesforce releases and recommend improvements and new functionality
- Identify and implement opportunities to improve system efficiency, scalability, and user experience
Skills and Experience
- Salesforce Administration Certification (ADM 201) or equivalent experience
- Proven experience in Salesforce Administration
- Extensive experience analysing, diagnosing and resolving technical issues
- Experience managing and deploying Salesforce system changes through IDEs, GIT and code repository tools
- Experience working with 3rd‑party support organisations
Benefits
- 25 days annual leave (rising to a maximum of 30 days) plus public holidays
- Pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Wellbeing support and tools
- Staff Networks focused on inclusion
- Competitive salary (see above) with policy allowances
Inclusion and Equality
We encourage and welcome applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.
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Salesforce System Administrator employer: Sanctuary Group
Contact Detail:
Sanctuary Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce System Administrator
✨Tip Number 1
Get to know the company inside out! Research Sanctuary's values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral—definitely a foot in the door!
✨Tip Number 3
Prepare for the interview by practising common Salesforce scenarios. Think about how you've solved problems in the past and be ready to share specific examples. This will demonstrate your expertise and problem-solving skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Salesforce System Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Salesforce System Administrator role. Highlight your experience with Salesforce, especially in areas like configuration and user support. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about optimising CRM systems and how you can contribute to our team. Keep it engaging and relevant to the job description.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've diagnosed and resolved technical issues in the past. We love seeing candidates who can think on their feet and tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Sanctuary Group
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge before the interview. Familiarise yourself with the latest features, especially those related to automation tools like Flow and Process Builder. Being able to discuss how you've used these tools in past roles will show you're proactive and detail-oriented.
✨Prepare for Technical Questions
Expect to face some technical questions about diagnosing and resolving issues within Salesforce. Think of specific examples from your experience where you've tackled complex problems or improved system efficiency. This will demonstrate your analytical skills and hands-on experience.
✨Showcase Your Collaboration Skills
As a Salesforce Administrator, you'll need to work closely with various stakeholders. Be ready to share examples of how you've collaborated with teams to resolve bugs or improve user experience. Highlighting your communication skills will show that you can effectively bridge the gap between technical and non-technical staff.
✨Emphasise Your Commitment to Compliance
Data protection and governance are crucial in this role. Be prepared to discuss how you've ensured compliance in previous positions. Mention any relevant policies or practices you've implemented to safeguard data, as this will reflect your understanding of the importance of these issues in a large organisation.