At a Glance
- Tasks: Engage with residents to ensure their safety during emergencies and conduct fire risk assessments.
- Company: Join a leading organisation dedicated to building safety and community support.
- Benefits: Competitive salary, generous leave, pension scheme, and wellbeing support.
- Other info: Temporary role with excellent career development opportunities and supportive work culture.
- Why this job: Make a real difference in people's lives while ensuring their safety and security.
- Qualifications: L3 qualification in fire safety or related field, plus experience with diverse residents.
The predicted salary is between 39707 - 41800 £ per year.
We have an opportunity for two Resident Safety Support Coordinators to join our Building Safety team in London. The main purpose of these roles is to engage with our customers to identify those who may need assistance to evacuate in an emergency and undertake/review Person‑Centred Fire Risk Assessments (PCFRAs) and Personal Emergency Evacuation Plans (PEEPs). You will also be responsible for providing individual Emergency Evacuation Statements and undertaking a variety of other Customer Engagement activities. These roles sit within the Building Safety department which is playing a key role in ensuring that the Group meets all new and existing legislative and regulatory requirements with regard to building safety. These roles have been funded by the UK Government.
Responsibilities
- Work with customers to assess needs and identify who falls within the Residential Personal Emergency Evacuation Plan (R‑PEEP) regulations.
- Manage multiple cases through our systems, ensuring accurate and timely record keeping.
- Communicate with customers using their preferred method of contact, including conducting home visits.
- Complete Person‑Centred Fire Risk Assessments (PCFRAs) and all related evacuation documentation, ensuring reviews are completed annually or as required.
- Coordinate equipment, adaptations and any required works to support residents’ evacuation arrangements, working with internal teams and external specialists where required.
- Manage sensitive data responsibly, in line with General Data Protection Regulations (GDPR) and safeguarding expectations, and share relevant information securely with the Fire and Rescue Service.
- Coordinate and undertake routine customer engagement activities to support and implement the resident engagement strategy.
Qualifications
- L3 qualification in fire safety, assessment or engineering, or currently undertaking the qualification. Must bring original certification; copies and CSCS cards will not be accepted.
- Proven experience working directly with residents with varied and complex needs, with strong awareness of equality, diversity and inclusion.
- Experience completing PCFRAs or similar person‑centred assessments.
- Knowledge of fire safety and risks within medium/high risk residential buildings.
- Experience working with and providing advice to building residents.
- Proven experience in data protection and safeguarding responsibilities.
- Proven experience working to deadlines and prioritising workloads.
- Working knowledge of aids and adaptations and processes, and experience working with local authorities and other external stakeholders.
- Ability to drive a company vehicle (must hold a full valid UK driving licence).
Salary and Benefits
£39,707 – £41,800 per year plus Company car or car allowance. 35 hours per week, Monday to Friday 9am‑5pm. Temporary position for up to 24 months.
Benefits
- 25 days annual leave (rising to a maximum of 30 days) plus public holidays.
- A pension scheme with employer contributions from Sanctuary.
- Life Assurance.
- Employee Advice Service including counselling.
- Cycle to Work scheme.
- Voluntary health plans.
- Employee discounts.
- Wellbeing support and tools.
- Employee recognition scheme.
- Staff Networks, with a shared interest in inclusion and invaluable support to colleagues.
A basic Disclosure and Barring Service check will be necessary for a successful application, which we will pay for. Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.
Resident Safety Support Coordinator employer: Sanctuary Group
Sanctuary Group is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. As a Resident Safety Support Coordinator in London, you will benefit from a competitive salary, generous annual leave, and access to various employee support services, all while making a meaningful impact on residents' safety and engagement. Join us in a role that not only meets legislative requirements but also fosters a diverse and inclusive environment for both staff and the community.
StudySmarter Expert Advice🤫
We think this is how you could land Resident Safety Support Coordinator
✨Get Active in Industry Forums
Jump into communities for building systems and supply engineering, like the Building Services Engineering (BSE) forum. Contributing by answering questions or sharing insights can raise your visibility and help you connect with potential employers who value practical expertise.
✨Attend Local Industry Events
Keep an eye out for trade shows or local meetups related to building systems and supply engineering happening in your area. These events are great for networking; you'll likely meet industry professionals from companies like Sanctuary Group who might have temporary roles available.
✨Showcase Your Skills Online
Create a portfolio showcasing your projects or experiences specifically in building systems supply engineering. Use platforms like LinkedIn to share your insights and connect with industry leaders. This helps us catch the eye of potential employers looking for temp roles.
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If you're currently studying or just graduated, tap into your university career services. They might have exclusive listings for temporary positions or can connect you directly with companies like Sanctuary Group looking for short-term talent in building systems engineering.
We think you need these skills to ace Resident Safety Support Coordinator
Some tips for your application 🫡
Showcase Your Technical Skills:When applying for a role in building systems supply engineering, it's crucial to highlight any relevant technical skills or certifications you’ve gained. Make sure to mention specific software or systems you've worked with, as this is a key area that hiring managers at Sanctuary Group will be looking for. It’ll help set you apart from other candidates!
Tailor Your CV to Highlight Temporary Experience:For a temporary role, it’s essential to tailor your CV to showcase how quickly you can adapt and contribute. If you have previous temporary or contract roles, detail your achievements in those positions. Employers like Sanctuary Group will want to see how you've hit the ground running in past projects.
Include Relevant Projects in Your Application:Don't forget to mention specific projects you've been involved in that relate directly to building systems supply engineering. This could include case studies, reports, or any hands-on work. It gives Sanctuary Group a sense of your problem-solving abilities and design thinking!
Convey a Willingness to Learn:Since this is a temporary role, emphasise your eagerness to learn and adapt quickly. Mention any relevant courses or training you’re currently pursuing or have completed. Showing that you're keen to grow in the field will make you an attractive candidate for Sanctuary Group!
How to prepare for a job interview at Sanctuary Group
✨Master the Basics of Building Systems
Make sure you’re all over the fundamentals of building systems supply and engineering. Brush up on your knowledge of HVAC, plumbing, and electrical systems since you could get some technical questions that assess your understanding of these areas. Show that you know your stuff – it’ll help us make a great impression on Sanctuary Group.
✨Show Your Problem-Solving Prowess
In this temporary gig, you’ll need to think on your feet and be ready to tackle unexpected challenges. Be prepared to share examples of how you’ve navigated problems in the past. Bring out those real-life scenarios where you demonstrated your critical thinking skills in building systems!
✨Know What Temporary Work Entails
With this being a temporary position, it’s important to convey your flexibility and adaptability. Be ready to discuss why you’re keen on a short-term role and how you plan to quickly get up to speed with the team at Sanctuary Group. Highlight your eagerness to jump in and contribute from day one.
✨Bring a Strong Portfolio (if relevant)
If you’ve worked on any projects relevant to building systems, have a portfolio ready to share. Whether it’s designs, reports, or case studies, having visuals can really help reinforce your skills and experience during your chat. Make sure it's polished and highlights your practical know-how in the field!
