At a Glance
- Tasks: Manage customer complaints and suggest improvements while providing top-notch support.
- Company: Sanctuary Group, a supportive organisation focused on customer relations.
- Benefits: 25 days annual leave, pension scheme, and wellbeing support.
- Other info: Flexible remote work with occasional travel to the Worcester office.
- Why this job: Make a difference in customer experiences from the comfort of your home.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
Sanctuary Group is looking for a Customer Relations Officer to provide high-quality support for housing customer complaints. This role is primarily home-based but requires occasional travel to the Worcester office.
Key responsibilities include:
- Managing complaints
- Updating customers
- Suggesting process improvements
With a solid support structure in place, the company offers perks such as 25 days annual leave, a pension scheme, and wellbeing support.
Remote Complaints & Customer Relations Specialist employer: Sanctuary Group
Sanctuary Group is an excellent employer, offering a supportive work culture that prioritises employee wellbeing and development. With the flexibility of remote work combined with occasional office visits in Worcester, employees enjoy a balanced work-life dynamic, alongside generous benefits like 25 days of annual leave and a robust pension scheme. The company fosters growth opportunities, ensuring that every team member can thrive in their role while contributing to meaningful customer relations.
