At a Glance
- Tasks: Manage housing operations and lead a team to ensure top-notch service delivery.
- Company: A not-for-profit housing association dedicated to community welfare.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Why this job: Make a real difference in people's lives while managing a diverse portfolio of properties.
- Qualifications: Institute of Housing qualification and experience in tenancy services required.
- Other info: Driving licence needed for travel across the North Region.
The predicted salary is between 36000 - 60000 £ per year.
A not-for-profit housing association is seeking an Area Manager to oversee housing operations in the North Region. This role involves managing over 2500 properties and leading a team of 6 Housing Officers.
Key responsibilities include:
- Ensuring compliance
- Addressing customer concerns
- Maintaining high-quality service delivery
The ideal candidate should hold an Institute of Housing qualification and have significant experience in tenancy services and staff management. A driving licence is essential due to travel requirements.
Regional Housing Manager – Tenant Services & Compliance employer: Sanctuary Group
Contact Detail:
Sanctuary Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Housing Manager – Tenant Services & Compliance
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the organisation thoroughly. Understand their values, mission, and recent projects. This will help us tailor our responses and show that we’re genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will boost our confidence and help us articulate our experience in tenancy services effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else.
We think you need these skills to ace Regional Housing Manager – Tenant Services & Compliance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in tenancy services and staff management. We want to see how your skills align with the role of Regional Housing Manager, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about housing operations and how you can contribute to our mission. Keep it engaging and relevant to the job description.
Showcase Your Compliance Knowledge: Since compliance is a key part of this role, make sure to mention any relevant qualifications or experiences you have. We’re looking for someone who understands the ins and outs of housing regulations, so let us know what you’ve got!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Sanctuary Group
✨Know Your Stuff
Make sure you brush up on the key responsibilities of the Regional Housing Manager role. Familiarise yourself with compliance regulations and tenant services, as well as the specific challenges faced by housing associations. This will show that you're not just interested in the job, but that you understand the sector.
✨Showcase Your Leadership Skills
Since you'll be managing a team of Housing Officers, be ready to discuss your leadership style and past experiences. Prepare examples of how you've successfully led teams, resolved conflicts, and improved service delivery. This will demonstrate your capability to manage staff effectively.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to tenant concerns or compliance issues. Think through potential scenarios and how you would handle them. This will help you articulate your problem-solving skills and your approach to maintaining high-quality service.
✨Don’t Forget the Driving Licence
Since travel is a requirement for this role, make sure to mention your driving licence during the interview. It’s a small detail, but it shows you’re aware of the practicalities of the job and are prepared to meet its demands.