At a Glance
- Tasks: Lead a team to manage tenant services and ensure compliance across 2,500 properties.
- Company: A leading housing association dedicated to providing excellent housing solutions.
- Benefits: Competitive salary, 25 days annual leave, and additional perks.
- Why this job: Make a real difference in the community while developing your leadership skills.
- Qualifications: Strong leadership and communication skills required.
- Other info: Join a supportive team with opportunities for career advancement.
The predicted salary is between 40334 - 42457 £ per year.
A leading housing association in the UK seeks an Area Manager for Housing Operations in Stoke-on-Trent, overseeing over 2,500 properties with a team of 6 Housing Officers. The role involves ensuring compliance, managing tenant services, and providing outstanding customer service. Strong leadership and communication skills are essential.
The position offers an annual salary of £40,334-£42,457, along with 25 days annual leave and other benefits.
Regional Housing Manager – Lead Tenant Services employer: Sanctuary Group
Contact Detail:
Sanctuary Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Housing Manager – Lead Tenant Services
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the housing sector, especially those who have worked with the organisation you're eyeing. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching common questions for housing management roles. We should also think about our own experiences that showcase our leadership and communication skills. Practice makes perfect!
✨Tip Number 3
Showcase your passion for tenant services! During interviews, we can share specific examples of how we've improved customer service in past roles. This will help us stand out as candidates who truly care.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive tips and resources available there to help us land that dream job.
We think you need these skills to ace Regional Housing Manager – Lead Tenant Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in housing operations and leadership. We want to see how you've managed teams and ensured compliance in previous roles, so don’t hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Regional Housing Manager role. Share specific examples of how you've provided outstanding customer service and led teams effectively.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors – we want to see your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the position. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Sanctuary Group
✨Know Your Stuff
Make sure you’re well-versed in the housing sector, especially regarding compliance and tenant services. Brush up on the latest regulations and best practices in housing management to show that you’re not just a candidate, but a knowledgeable leader.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where your leadership made a difference, particularly in managing tenant services or improving customer satisfaction. This will demonstrate your capability to lead the team of Housing Officers effectively.
✨Communicate Clearly
Since strong communication skills are essential for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or using video recordings to refine your delivery and ensure you come across as approachable and professional.
✨Ask Insightful Questions
Prepare thoughtful questions about the organisation’s approach to tenant services and how they measure success. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values and work style.