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- Tasks: Provide exceptional customer service and handle administrative tasks in a care home.
- Company: Sanctuary Care, a supportive and fun workplace focused on enriching lives.
- Benefits: £12.60 per hour, 20 days annual leave, complimentary meals, and training opportunities.
- Why this job: Join a caring team and make a real difference in residents' lives every weekend.
- Qualifications: Strong people skills, IT experience, and a positive attitude are essential.
- Other info: Inclusive environment with growth opportunities and employee wellbeing resources.
The predicted salary is between 12 - 16 £ per hour.
Department: Health and Social Care (Administrative Staff)
Operation: Sanctuary Care
Closing Date:
Salary: £12.60 per hour
Requisition: 227309
Location: Ridgewood Court Residential Care Home, Ridgewood Drive, Pensby, Wirral CH61 8RA
12 hours available – Every Saturday and Sunday
Why Sanctuary Care
We spend so much time at work, so our ethos at Sanctuary Care is to enrich the lives of both our residents and staff. Let’s have some fun while we’re at work, support each other and work hard as a team. There are loads of training and promotion opportunities available for those who want to pursue it and every day job satisfaction at Ridgewood Court for all regardless of role.
Sanctuary Care has over 100 care homes and you can ‘feel’ the difference a team makes the moment you step through one of our doors. The team at Ridgewood Court is special and we’re looking for special people to join us. Become a part of it and apply for this role.
Your Mind and Body
- Occupational sick pay after 12 month’s service (for those on contracted hours only and subject to qualifying period)
- Confidential 24/7 employee advice service (Includes medical and legal advice)
- Wellbeing resources through our employee platforms including Aviva Digicare
- A greener commute with our Cycle to Work scheme
Your Financial Wellbeing
- Additional compensation for overtime
- Financial wellbeing support including access to affordable loans via salary finance and free mortgage advice
- Exclusive discounts through our e-hub platform
- Securing your future with our contributory pension plan
- Life assurance
- Parental leave schemes (Adoption, Maternity, Paternity and Shared)
Your Job
- 20 days annual leave plus bank holidays (pro rata)
- Complimentary meals during long shifts
- Growth and development with us through comprehensive training and internal career opportunities
- Ability to be part of our inclusive staff networks like the Parent Network and Disability Network
- Loyalty recognition scheme for 12 month’s service onwards
- CQC Inspection bonus (subject to qualifying criteria)
Role details
In this role you will be a key part of the team, whether you’re advising customers and dealing with their queries or tackling administrative tasks. For this wide-ranging customer service and administrative role we’re looking for you to utilise your excellent people skills along with strong IT experience, including Word, Excel and Outlook. A positive and helpful approach with experience in a customer service setting is also essential.
As Receptionist in our Care Home you will interact with relatives, residents and visitors. Strong administrative skills are required but it’s just as important to us that you’re focused on delivering exceptional customer service and are a caring, enthusiastic and self-motivated person, who is interested in working in a growing and progressive organisation.
We hope you feel you could be our next team member.
Job Reference: 227309
Please note: If you have lived or worked overseas, you may be required to provide an overseas police check. Any costs incurred for this will be reimbursed once employment has commenced.
We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.
If you are applying internally, don’t forget to use your internal careers account to submit your application.
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
Receptionist Weekends employer: Sanctuary Group
Contact Detail:
Sanctuary Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist Weekends
✨Tip Number 1
Get to know the company culture! Before your interview, check out Sanctuary Care's values and ethos. This will help you connect with the team during your chat and show that you're genuinely interested in being part of their special community.
✨Tip Number 2
Practice your people skills! As a Receptionist, you'll be interacting with residents, relatives, and visitors. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any situation with a positive attitude.
✨Tip Number 3
Show off your IT skills! Brush up on Word, Excel, and Outlook before the interview. You might even want to prepare a quick demo of how you would handle a typical admin task to impress them with your tech-savviness.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Sanctuary Care family right from the start!
We think you need these skills to ace Receptionist Weekends
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our team at Ridgewood Court.
Tailor Your CV: Make sure to tailor your CV to highlight your customer service experience and administrative skills. We’re looking for someone who can connect with residents and visitors, so showcase any relevant experience that demonstrates your people skills.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. Remember, we appreciate a well-structured application that gets straight to the heart of why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application reaches us directly. Plus, you’ll find all the details you need about the role and our amazing team at Sanctuary Care.
How to prepare for a job interview at Sanctuary Group
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Receptionist at Sanctuary Care. Familiarise yourself with their ethos and values, especially around customer service and teamwork. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your People Skills
As a Receptionist, you'll be interacting with residents, relatives, and visitors. Prepare examples from your past experiences where you've provided exceptional customer service or resolved conflicts. This will highlight your ability to connect with people and handle various situations with care.
✨Brush Up on IT Skills
Since strong IT experience is essential, make sure you're comfortable using Word, Excel, and Outlook. You might be asked about your proficiency during the interview, so consider preparing a few examples of how you've used these tools in previous roles.
✨Emphasise Your Enthusiasm
Sanctuary Care values a positive and caring attitude. During the interview, express your enthusiasm for the role and the organisation. Share why you want to work there and how you can contribute to their mission of enriching lives. A genuine passion can set you apart from other candidates.
