At a Glance
- Tasks: Deliver exceptional customer service and handle administrative tasks in a caring environment.
- Company: The Rosary Nursing Home, a progressive organisation focused on health and social care.
- Benefits: Competitive pay, 20 days leave, complimentary meals, and wellbeing resources.
- Why this job: Join a supportive team and make a real difference in residents' lives.
- Qualifications: Strong IT skills and customer service experience are essential.
- Other info: Opportunities for training, career growth, and inclusion through staff networks.
Proud to be not-for-profit, at Sanctuary Care we provide high quality care homes where people are looked after with the utmost dignity and respect. At the very heart of everything we do is our mission to go beyond the standard expectation of providing great care, by doing everything we can to enrich the lives of the residents we are privileged to care for, their loved ones and as importantly, our dedicated and valued staff.
Receptionist
The Rosary Nursing Home, Mayfield Drive, Durleigh, Bridgwater, Somerset
£12.60 per hour
23 hours per week
Why work for us?
We spend so much time at work don’t we, so our ethos at Sanctuary Care is to enrich the lives of both our residents and staff. Let’s have some fun while we’re at work, support each other and work hard as a team. There’s loads of training and promotion opportunities available for those who want to pursue it and every day job satisfaction at The Rosary for all regardless of role.
Sanctuary Care has over 100 care homes and you can ‘feel’ the difference a team makes the moment you step through one of our doors. The team at The Rosary is special and we’re looking for special people to join us. Become a part of it and apply for this role.
At the heart of our organisation are our incredible people and we\’re dedicated to making Sanctuary Care an amazing place to work. That\’s why we provide a package that includes support for:
Your Mind and Body
- Occupational sick pay after 12 month’s service (for those on contracted hours only and subject to qualifying period)
- Confidential 24/7 employee advice service (Includes medical and legal advice)
- Wellbeing resources through our employee platforms including Aviva Digicare
- A greener commute with our Cycle to Work scheme
Your Financial Wellbeing
- Additional compensation for overtime
- Financial wellbeing support including access to affordable loans via salary finance and free mortgage advice
- Exclusive discounts through our e-hub platform
- Securing your future with our contributory pension plan
- Life assurance
- Parental leave schemes (Adoption, Maternity, Paternity and Shared)
Your Job
- 20 days annual leave plus bank holidays (pro rata)
- Complimentary meals during long shifts
- Growth and development with us through comprehensive training and internal career opportunities
- Ability to be part of our inclusive staff networks like the Parent Network and Disability Network
- Loyalty recognition scheme for 12 month’s service onwards
- CQC Inspection bonus (subject to qualifying criteria)
Are you our next Receptionist? Here’s more about the role:
In this role you will be a key part of the team, whether you’re advising customers and dealing with their queries or tackling administrative tasks.
For this wide-ranging customer service and administrative role we’re looking for you to utilise your excellent people skills along with strong IT experience, including Word, Excel and Outlook. A positive and helpful approach with experience in a customer service setting is also essential.
As Receptionist in our Care Home you will interact with relatives, residents and visitors. Strong administrative skills are required but it’s just as important to us that you’re focused on delivering exceptional customer service and are a caring, enthusiastic and self-motivated person, who is interested in working in a growing and progressive organisation.
We hope you feel you could be our next team member.
Job Reference:
Please note: If you have lived or worked overseas, you may be required to provide an overseas police check. Any costs incurred for this will be reimbursed once employment has commenced.
We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.
If you are applying internally, don\’t forget to use your internal careers account to submit your application.
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
Building Equality and Diversity
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Care Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.
Receptionist employer: Sanctuary Group
Contact Detail:
Sanctuary Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Get to know the company! Research The Rosary Nursing Home and understand their values and mission. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since the role is all about interacting with residents, relatives, and visitors, try role-playing common scenarios with friends or family. This will boost your confidence and help you deliver exceptional customer service when it counts.
✨Tip Number 3
Be ready to showcase your IT skills! Brush up on Word, Excel, and Outlook, as these are essential for the role. You might even want to prepare a quick demo of how you would handle a typical administrative task to impress during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Off Your People Skills: As a Receptionist, you'll be the friendly face of our nursing home. Make sure to highlight your excellent people skills in your application. Share examples of how you've delivered exceptional customer service in the past!
Get Technical: We need someone who's comfortable with IT, especially Word, Excel, and Outlook. Don’t forget to mention any relevant experience you have with these tools in your application. It’ll show us you’re ready to handle the administrative tasks!
Be Yourself: We love a caring and enthusiastic mindset! Let your personality shine through in your application. Share why you're passionate about working in a progressive organisation like ours and how you can contribute to our team.
Apply Through Our Website: Ready to take the plunge? We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details and get to know you better!
How to prepare for a job interview at Sanctuary Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist at The Rosary Nursing Home. Familiarise yourself with the key tasks like handling queries and delivering exceptional customer service. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your People Skills
Since this role requires excellent people skills, prepare examples from your past experiences where you've successfully interacted with customers or handled difficult situations. Be ready to discuss how you maintain a positive and helpful approach, as this is crucial for the environment at a care home.
✨Demonstrate IT Proficiency
As strong IT skills are essential, brush up on your knowledge of Word, Excel, and Outlook. You might be asked about specific tasks you’ve completed using these tools, so think of relevant examples that highlight your capabilities and efficiency in administrative tasks.
✨Emphasise Your Caring Attitude
The Rosary Nursing Home values a caring and enthusiastic mindset. Be prepared to discuss why you’re passionate about working in a health and social care setting. Share any experiences that showcase your self-motivation and commitment to providing excellent service to residents and visitors alike.