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- Tasks: As a Receptionist, you'll handle customer queries and administrative tasks in a care home setting.
- Company: Sanctuary Care is a not-for-profit organisation dedicated to providing high-quality care with dignity and respect.
- Benefits: Enjoy perks like flexible hours, training opportunities, complimentary meals, and a contributory pension plan.
- Why this job: Join a supportive team that values fun, growth, and job satisfaction while making a real difference.
- Qualifications: Strong people skills, IT experience, and a positive attitude are essential for this role.
- Other info: We welcome diverse applicants and offer adjustments throughout the application process.
Overview
Department: Health and Social Care (Administrative Staff)
Operation: Sanctuary Care
Closing Date:
Salary: £12.85 per hour
Requisition: 225834
Proud to be not-for-profit, at Sanctuary Care we provide high quality care homes where people are looked after with the utmost dignity and respect. At the very heart of everything we do is our mission to go beyond the standard expectation of providing great care, by doing everything we can to enrich the lives of the residents we are privileged to care for, their loved ones and as importantly, our dedicated and valued staff.
Caton House Residential and Nursing Home, 37 Epsom Grove, Bletchley, Milton Keynes, Buckinghamshire, MK3 5NR
£12.85 per hour
Why work for us?
We spend so much time at work don’t we, so our ethos at Sanctuary Care is to enrich the lives of both our residents and staff. Let’s have some fun while we’re at work, support each other and work hard as a team. There’s loads of training and promotion opportunities available for those who want to pursue it and every day job satisfaction at Caton House for all regardless of role.
Sanctuary Care has over 100 care homes and you can ‘feel’ the difference a team makes the moment you step through one of our doors. The team at Caton House is special and we’re looking for special people to join us. Become a part of it and apply for this role.
At the heart of our organisation are our incredible people and we\’re dedicated to making Sanctuary Care an amazing place to work. That\’s why we provide a package that includes support for:
Your Wellbeing and Rewards
Your Mind and Body
- Occupational sick pay after 12 month’s service (for those on contracted hours only and subject to qualifying period)
- Confidential 24/7 employee advice service (Includes medical and legal advice)
- Wellbeing resources through our employee platforms including Aviva Digicare
- A greener commute with our Cycle to Work scheme
Your Financial Wellbeing
- Additional compensation for overtime
- Financial wellbeing support including access to affordable loans via salary finance and free mortgage advice
- Exclusive discounts through our e-hub platform
- Securing your future with our contributory pension plan
- Life assurance
- Parental leave schemes (Adoption, Maternity, Paternity and Shared)
Your Job
- 20 days annual leave plus bank holidays (pro rata)
- Complimentary meals during long shifts
- Growth and development with us through comprehensive training and internal career opportunities
- Ability to be part of our inclusive staff networks like the Parent Network and Disability Network
- Loyalty recognition scheme for 12 month’s service onwards
- CQC Inspection bonus (subject to qualifying criteria)
Are you our next Receptionist? Here’s more about the role:
In this role you will be a key part of the team, whether you’re advising customers and dealing with their queries or tackling administrative tasks.
For this wide-ranging customer service and administrative role we’re looking for you to utilise your excellent people skills along with strong IT experience, including Word, Excel and Outlook. A positive and helpful approach with experience in a customer service setting is also essential.
As Receptionist in our Care Home you will interact with relatives, residents and visitors. Strong administrative skills are required but it’s just as important to us that you’re focused on delivering exceptional customer service and are a caring, enthusiastic and self-motivated person, who is interested in working in a growing and progressive organisation.
We hope you feel you could be our next team member.
Job Reference:225834
We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.
If you are applying internally, don\’t forget to use your internal careers account to submit your application.
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
Building Equality and Diversity
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Care Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.
Provider
Description
Enabled
SAP as service provider
- \”route\” is used for session stickiness
- \”careerSiteCompanyId\” is used to send the request to the correct data centre
- \”JSESSIONID\” is placed on the visitor\’s device during the session so the server can identify the visitor
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Receptionist employer: Sanctuary Group
Contact Detail:
Sanctuary Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the values and mission of Sanctuary Care. Understanding their commitment to providing high-quality care and enriching lives will help you align your responses during any interviews or conversations.
✨Tip Number 2
Highlight your customer service experience in previous roles. Since the Receptionist position involves interacting with residents, relatives, and visitors, showcasing your ability to handle queries and provide exceptional service will set you apart.
✨Tip Number 3
Brush up on your IT skills, particularly in Word, Excel, and Outlook. Being proficient in these applications is crucial for the administrative tasks you'll be handling, so consider doing a quick refresher course if needed.
✨Tip Number 4
Prepare to discuss your approach to teamwork and collaboration. Sanctuary Care values a supportive work environment, so sharing examples of how you've worked effectively in a team will demonstrate that you're a good fit for their culture.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Receptionist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and administrative roles. Use bullet points for clarity and include specific examples of your achievements.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work at Sanctuary Care and how you can contribute to their mission of providing exceptional care.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Sanctuary Group
✨Showcase Your People Skills
As a Receptionist, you'll be interacting with residents, relatives, and visitors. Make sure to highlight your excellent communication skills and any previous customer service experience during the interview.
✨Demonstrate IT Proficiency
Familiarity with Word, Excel, and Outlook is essential for this role. Be prepared to discuss your experience with these tools and how you've used them in past roles to manage administrative tasks effectively.
✨Emphasise Your Caring Nature
Sanctuary Care values a caring and enthusiastic approach. Share examples of how you've gone above and beyond to help others in previous jobs or volunteer experiences to show that you align with their mission.
✨Research the Organisation
Understanding Sanctuary Care's ethos and commitment to enriching lives will help you stand out. Familiarise yourself with their values and be ready to discuss how you can contribute to their mission during the interview.
