Quality Business Partner

Base office location will vary dependent upon suitable candidate. £33,969.00 per year and car allowance £600 per year. 37.5 hours per week.

Make a difference where it matters most. We’re proud to be recognised as the 2025 Housing with Care Employer of the Year – and we’re excited to welcome a new Quality Business Partner to support our vibrant services across the North of England. You’ll be part of a compassionate, community-focused team that puts people first – every single day. #BeYourBest is more than a hashtag – it’s our commitment to helping our people grow, thrive, and feel valued. We’ll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day. It’s a not-for-profit organisation; we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally.

Your role:

• Co-ordinate the delivery of quality improvement programmes across supported living services, ensuring inspection readiness and compliance with regulatory standards.
• Analyse quality assurance data, audits and monitoring outcomes to identify trends and drive continuous improvement.
• Partner with operational colleagues to improve service quality through clear reporting, benchmarking and shared insight.
• Facilitate workshops, reflective practice sessions and knowledge sharing to embed best practice across services.
• Champion person-centred, trauma-informed approaches to ensure high-quality care and support for customers.
• Support quality assurance systems and processes, ensuring accurate, accessible and compliant records are maintained.
• Good understanding of quality, compliance and regulatory requirements within supported living or similar services.
• Ability to analyse and interpret data to identify insights and support service improvements.
• Confident communicator able to work collaboratively and influence colleagues at all levels.
• Strong organisational skills with the ability to manage priorities and meet deadlines.
• Experience of producing clear reports and maintaining accurate records.
• Good IT skills including Microsoft 365 and the ability to work with digital systems and databases.

Your rewards:

• Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling.
• Company-paid life insurance.
• Parental leave arrangements and annual leave purchase scheme.
• Company-funded training and ongoing career development opportunities.
• Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks.
• Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements.

Some rewards are subject to a qualifying period or other criteria – visit our website for more information.

Before you apply: We can only accept applications from individuals with the right to work in the UK. All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch. Internal candidates should apply via their internal careers account. We may close this advert early, so please apply as soon as possible.

Inclusion is one of our core values. We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.