Project Worker

Overview

Sanctuary Supported Living is delighted to be recruiting for a Waking Night Project Worker at our Mental Health Service, Mulberry House, Bath.

Mulberry House, Bath. £14.01 per hour. 22 hours per week or 33 hours per week available.

Sanctuary Supported Living is a not-for-profit, national organisation that delivers a wide range of personalised housing, care, and support services to help people live as independently as possible. We’re committed to being our best and helping customers to be their best as they pursue independence.

We’re a not-for-profit organisation that focuses on putting customers at the heart of what we do. Whether you work directly with customers or support frontline teams in offices, your work makes a difference every day.

And working with us isn’t just another job. It’s rewarding, inspiring, exciting and provides an opportunity to make a real, positive impact on people’s lives. We’ll support you in reaching your aspirations and career goals through comprehensive training and benefits.

The role of Waking Night Project Worker

Responsibilities include:

• Providing peace of mind for all customers by carrying out security checks throughout the night, checking on all buildings and customers
• Assessing customers’ needs by writing and updating support plans
• Being a first point of call to receive and direct all customer queries
• Developing professional relationships with customers, ensuring that customers maintain personal choice, privacy, and dignity
• Liaising with external support links to improve customers’ confidence, health and wellbeing and offer training and encouragement towards employment and education
• Handling occasional emergency situations
• Keeping accurate and high-quality written records
• Lone working at night

Skills and experience

• Previous experience of working with adults with mental health needs
• You may have lived experience of using mental health services and will have the knowledge and understanding to relate and empathise with people with mental health issues
• Ability to support people in crisis
• Ability to work effectively in highly pressured situations
• Experience with developing and maintaining accurate records and support plans
• Basic knowledge of Microsoft packages and internet communications
• NVQ Level 3 in Health and Social Care or willingness to work towards is desirable

Benefits

• At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays) pro rata
• A pension scheme with employer contributions
• A variety of online discounts and rewards from major retailers
• Health and well-being plans
• Life assurance
• Family friendly arrangements, including opportunities for flexible working
• Tax efficient savings through our Cycle to Work scheme
• A wide range of learning and development opportunities

Job Reference

Job Reference: 227252

Please note: If you have lived or worked overseas, you may be required to provide an overseas police check. Any costs incurred for this will be reimbursed once employment has commenced.

We are only currently accepting applications from those with the right to work in the UK.

If you are applying internally, don’t forget to use your internal careers account to submit your application.

We might get a lot of applications, so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

Job Segment: Counseling, Home Care, Healthcare