At a Glance
- Tasks: Welcome residents and visitors, manage queries, and support administrative tasks.
- Company: Sanctuary Care, a caring and inclusive organisation.
- Benefits: 28 days leave, health support, training, and flexible working options.
- Other info: Join a diverse team with excellent career growth opportunities.
- Why this job: Make a positive difference in people's lives while developing your skills.
- Qualifications: Customer service experience and strong IT skills required.
The predicted salary is between 13.04 - 13.04 £ per hour.
Department: Health and Social Care (Administrative Staff)
Operation: Sanctuary Care
Salary: £13.04 per hour
Requisition: 228723
Penberthy House Residential Care Home, 111 Mount Wise, Newquay TR7 2BT
Your role:
- Welcome residents, relatives and visitors with warmth and professionalism.
- Support customers by answering queries and offering clear, helpful information.
- Carry out a range of administrative tasks to keep the home running smoothly.
- Use your IT skills to manage emails, records and documents confidently.
- Work closely with colleagues to create a friendly, supportive front of house experience.
Experience in a customer service setting.
Confident using IT systems including Word, Excel and Outlook.
Warm and approachable with strong people skills.
Organised and able to manage a variety of tasks calmly and efficiently.
Caring, enthusiastic and self-motivated with a desire to make a positive difference.
Your rewards:
- 28 days’ annual leave pro rata (including bank holidays), occupational sick pay linked to length of service, and contributory pension.
- Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling.
- Company-paid life insurance.
- Parental leave arrangements and annual leave purchase scheme.
- Company-funded training and ongoing career development opportunities.
- Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks.
- Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements.
Inclusion is one of our core values. We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.
