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- Tasks: Support compliance operations with efficient admin and customer service.
- Company: Join Sanctuary Housing, a leader in property services.
- Benefits: Enjoy 25 days leave, pension scheme, and wellbeing support.
- Other info: Inclusive workplace with growth opportunities and supportive culture.
- Why this job: Make a real difference in ensuring safe homes for customers.
- Qualifications: Experience in data processing and strong communication skills.
The predicted salary is between 25848 - 27209 £ per year.
We have an opportunity for a National Compliance Administration Officer to join our National Compliance Team in Worcester. In this role, you’ll play a key part in delivering efficient, high-quality administrative and support services that help ensure our compliance operations run smoothly. You’ll be joining a collaborative environment where your contributions truly matter. We offer a comprehensive training programme and ongoing development opportunities to help you grow and thrive as a professional within Sanctuary.
Responsibilities
- Identifying follow-on works: Raising follow-on remedial work orders to maintain the safety and compliance of our customers’ homes.
- Contacting customers to arrange service appointments, processing gas safety certificates.
- Managing Service Records: Processing work orders using our SAP system and updating records with upcoming service due dates.
- Liaising with internal planners and housing officers to ensure smooth service delivery.
- Supporting Regulatory Standards: Gathering, preparing, and presenting accurate information to support the team in meeting or exceeding regulatory and internal standards.
Skills and Experience
- Some experience in accurately checking and processing data.
- Recent experience of undertaking a similar role.
- Good organisational and planning skills with the ability to manage multiple tasks effectively.
- Proven experience of working to deadlines and prioritising workloads.
- Strong communication, interpersonal and customer care skills.
- Proficient user of Microsoft packages including Word, Excel, PowerPoint, Outlook and Teams.
Benefits
- 25 days annual leave (rising to a maximum of 30 days) plus public holidays.
- A pension scheme with employer contributions from Sanctuary.
- Life Assurance.
- Employee Advice Service including counselling.
- Cycle to Work scheme.
- Voluntary health plans.
- Wellbeing support and tools.
- Staff Networks supporting inclusion and diversity.
- £25,848 per annum (rising to £27,209 per annum after 12 months, subject to satisfactory performance).
Inclusion and Equality
We encourage and welcome applications from people from diverse backgrounds to support our commitment to an inclusive environment for our employees and customers. We will make adjustments throughout the application process in line with Sanctuary’s Disability Confident employer status.
Nat Compliance Administration Officer employer: Sanctuary Group
Contact Detail:
Sanctuary Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nat Compliance Administration Officer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Sanctuary Housing. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what makes Sanctuary tick and think about how your skills align with their mission. This will help you stand out as a candidate who truly gets it.
✨Tip Number 3
Practice your communication skills! As a National Compliance Administration Officer, you'll need to liaise with various teams. Role-play common interview questions with a friend to boost your confidence and clarity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest job openings and updates there.
We think you need these skills to ace Nat Compliance Administration Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the National Compliance Administration Officer role. Highlight your relevant experience and skills that match the job description, so we can see how you fit right in with our team!
Show Off Your Organisational Skills: Since this role involves managing multiple tasks, give us examples of how you've successfully juggled responsibilities in the past. We love to see candidates who can keep things running smoothly under pressure!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and experiences without any confusion.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Sanctuary Group
✨Know Your Compliance Stuff
Make sure you brush up on compliance regulations relevant to the housing sector. Familiarise yourself with the key responsibilities of the role, like managing service records and liaising with internal teams. This will show that you're not just interested in the job, but that you understand its importance.
✨Show Off Your Organisational Skills
Prepare examples from your past experiences where you've successfully managed multiple tasks or met tight deadlines. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your organisational prowess, which is crucial for this role.
✨Communicate Like a Pro
Since strong communication skills are essential, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member. This will help you feel more comfortable discussing your experiences and how they relate to the job.
✨Be Ready to Discuss Tech Skills
As a National Compliance Administration Officer, you'll be using systems like SAP and Microsoft Office. Be prepared to discuss your proficiency with these tools and provide specific examples of how you've used them in previous roles. This will reassure the interviewers that you can hit the ground running.