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- Tasks: Join our team to carry out repairs and maintenance in occupied properties.
- Company: Sanctuary Property Services is a not-for-profit organisation focused on outstanding customer service.
- Benefits: Enjoy 25 days annual leave, a pension scheme, wellbeing support, and flexible employee benefits.
- Other info: Diversity and inclusion are core values; we welcome applicants from all backgrounds.
- Why this job: Make a real impact in the community while developing your skills in a supportive environment.
- Qualifications: Must have relevant qualifications and experience in plumbing, carpentry, or plastering.
The predicted salary is between 29300 - 30300 £ per year.
We are looking for a Multi‑Trade Operative to join our Void team based in Stoke. You will be responsible for carrying out repairs to void properties, ranging from a leaking tap to changing baths, changing a door handle to hanging a new door. Ideally with Plumbing as your core trade. The team also carries out external repairs including fencing and groundworks. Responsibilities Attending void properties to carry out construction, diagnosing problems, fault fixing and maintenance duties required within a Social Housing environment. Taking ownership and resolving problems or setting into motion the means of resolution, ensuring customers are kept informed. Maintaining a suitable van stock level and restocking these when needed. Providing accurate and timely information on the progress of works that is easily understood by the customer. Providing out‑of‑hours cover via a rota. Working both lone and on teams, and being required to be on an emergency call‑out rota. Using a company van and power tools for business use, with training provided as and when needed. Qualifications copies and CSCS cards will not be accepted. Recent experience undertaking a similar role within the social housing sector. Ability to work to deadlines and prioritise tasks. Additional skills in joinery and plastering. Working knowledge of health and safety regulations and requirements. Full valid UK driving licence. Benefits 25 days annual leave plus public holidays. A pension scheme with employer contributions from Sanctuary. Life Assurance. Employee Advice Service including counselling. Cycle to Work scheme. Voluntary health plans. Employee discounts.Wellbeing support and tools. Employee recognition scheme. Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues. Effective 1st April £35,579 per annum (rising to £37,452 per annum after 12 months, subject to satisfactory performance). Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity. We encourage and welcome applications from people from diverse backgrounds in line with our commitment to diversity and inclusion. We will make adjustments throughout your application process, in line with Sanctuary\’s commitment to our Disability Confident employer status. #J-18808-Ljbffr
Multi-Trade Operative employer: Sanctuary Group
Contact Detail:
Sanctuary Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-Trade Operative
✨Tip Number 1
Familiarise yourself with the specific skills mentioned in the job description, such as plumbing, carpentry, and plastering. Highlight any relevant experience you have in these areas during your conversations with us.
✨Tip Number 2
Make sure to demonstrate your understanding of health and safety regulations. Being able to discuss how you’ve applied these in previous roles will show us that you take safety seriously.
✨Tip Number 3
If you have experience in social housing, be ready to share specific examples of how you've handled repairs or customer interactions. This will help us see how you can fit into our team and culture.
✨Tip Number 4
Prepare to discuss your approach to problem-solving and prioritising tasks. We value operatives who can think on their feet and manage their time effectively, especially when dealing with emergency call-outs.
We think you need these skills to ace Multi-Trade Operative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in maintenance and repairs, particularly in social housing. Emphasise your core trade, especially if it's joinery, and include any additional skills like plumbing or plastering.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the values of Sanctuary Property Services. Mention specific experiences where you've successfully resolved issues or provided excellent customer service.
Highlight Qualifications: Clearly list your qualifications such as City & Guilds, Unvented - G3 Certificate, and NVQ levels. If you're currently undertaking any qualifications, mention this to show your commitment to professional development.
Showcase Problem-Solving Skills: In your application, provide examples of how you've taken ownership of problems in previous roles. Describe situations where you diagnosed issues and implemented effective solutions, keeping customers informed throughout the process.
How to prepare for a job interview at Sanctuary Group
✨Showcase Your Core Trade Skills
As a Multi-Trade Operative, your core trade is crucial. Be prepared to discuss your experience in joinery, plumbing, and other relevant skills. Bring examples of past projects or repairs you've completed to demonstrate your expertise.
✨Emphasise Problem-Solving Abilities
This role requires diagnosing issues and providing solutions. Prepare to share specific instances where you successfully resolved problems in occupied properties, highlighting your ability to keep customers informed throughout the process.
✨Demonstrate Knowledge of Health and Safety Regulations
Understanding health and safety is vital in this position. Brush up on relevant regulations and be ready to discuss how you ensure compliance in your work. This will show your commitment to safety and professionalism.
✨Prepare for Team and Lone Working Scenarios
The job involves both team collaboration and independent work. Think of examples that showcase your ability to work well with others as well as your self-sufficiency when working alone. This balance is key for the role.