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- Tasks: Carry out repairs and maintenance in occupied properties across East Yorkshire.
- Company: Join a not-for-profit organisation dedicated to outstanding customer service.
- Benefits: Enjoy 25 days annual leave, health support, and a pension scheme.
- Why this job: Make a real difference in people's homes while developing your skills.
- Qualifications: NVQ Level 2 in a core subject and relevant experience preferred.
- Other info: Dynamic team environment with opportunities for career growth.
The predicted salary is between 29300 - 30300 £ per year.
Scarborough, North Yorkshire, GB, YO11 1HH
Department: Property Services
Operation: Sanctuary Property Services
Closing Date: 18/12/2025
Requisition: 225898
Multi-Trade Operative
Scarborough
£34,376 – £36,185 per year
40 hours per week
Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values – working in an open and transparent way, creating strong partnerships with our customers and providing a first‑class customer service.
We are looking for a Multi‑Trade Operative to join our Operations Response team based in the Scarborough. Covering sites across East Yorkshire you will be responsible for carrying out reactive repairs to occupied properties, ranging from a leaking tap to changing baths, changing a door handle to hanging a new door. The team also carry out external repairs including fencing and groundworks.
The role will include lone and team working, and you will also be required to be on an emergency call‑out rota. A company van and power tools will be provided for business use along with training as and when needed.
The role of Multi-Trade Operative will include
- Attending occupied properties to carry out construction, fault fixing and maintenance duties within Social Housing
- Resolving problems or set into motion the means of resolution, ensuring customers are kept informed
- Maintaining a suitable van stock level and restocking these when needed
- Providing accurate and timely information on the progress of works that is easily understood by the customer
- Providing out of hours cover via a call‑out rota
Skills and experiences
- To ensure full compliance with Building Safety legislation, candidates applying for this role must be qualified to or undertaking NVQ Level 2 in a core subject (carpentry, electrical). If Plumbing Level 3 is required, Unvented – G3 Certificate and Water Regulations (WRAS). As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted.
- Recent experience of undertaking a similar role within social housing is advantageous.
- Ability to work to deadlines and prioritise tasks.
- Additional skills in some of the following disciplines – plumbing, carpentry and plastering would be advantageous.
- Working knowledge of the health and safety regulations.
- This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence.
About us
Sanctuary Property Services provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values – working in an open and transparent way, creating strong partnerships with our customers and providing a first‑class customer service.
Benefits include
- 25 days annual leave plus public holidays
- A pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Wellbeing support and tools
- Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
- £34,376 per annum (rising to £36,185 per annum after 12 months, subject to satisfactory performance)
Contact
If you\’re unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – propertyservices.rec@sanctuary.co.uk
Closing notice
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
Inclusion
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
Building Equality and Diversity
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent unlawful working.
A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.
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Multi-Trade Operative employer: Sanctuary Group
Contact Detail:
Sanctuary Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-Trade Operative
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Sanctuary Property Services. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your skills in plumbing, carpentry, and maintenance can directly benefit the role of Multi-Trade Operative. Confidence is key!
✨Tip Number 3
Show off your problem-solving skills! Be ready to share examples of how you've tackled tricky repairs or maintenance issues in the past. Highlighting your experience in social housing will definitely give you an edge.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Multi-Trade Operative
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. We want to see how your background fits with the Multi-Trade Operative role, so don’t hold back on showcasing your expertise in plumbing, carpentry, or any other trades!
Show Your Customer Service Skills: Since we pride ourselves on first-class customer service, it’s important to demonstrate your ability to communicate effectively with customers. Share examples of how you've resolved issues or kept clients informed in previous roles.
Be Clear and Concise: When filling out your application, keep your language straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your qualifications and experiences are easy to understand.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, and you’ll find all the details you need right there!
How to prepare for a job interview at Sanctuary Group
✨Know Your Stuff
Make sure you’re familiar with the qualifications required for the role, like your NVQ Level 2 in a core subject. Bring along your original certification to prove it. This shows you’re serious and prepared!
✨Showcase Your Experience
Be ready to discuss your recent experience in similar roles, especially within social housing. Think of specific examples where you’ve successfully completed repairs or resolved issues, as this will demonstrate your capability.
✨Customer Service Matters
Since this role involves interacting with customers, be prepared to talk about how you keep them informed during repairs. Highlight any past experiences where you’ve provided excellent customer service, as it aligns with the company’s values.
✨Safety First
Brush up on health and safety regulations relevant to the job. Be ready to discuss how you ensure safety while working, especially when it comes to lone working or emergency call-outs. This shows you take your responsibilities seriously.
