At a Glance
- Tasks: Join us as a Mobile Estate Maintenance Technician, providing essential maintenance and support.
- Company: A not-for-profit organisation dedicated to high-quality property services.
- Benefits: Enjoy 25 days annual leave, pension contributions, and wellbeing support.
- Other info: Opportunities for career growth and a supportive team culture await you.
- Why this job: Make a real difference in people's lives while working in a diverse and inclusive environment.
- Qualifications: Experience in maintenance roles and knowledge of health and safety regulations required.
The predicted salary is between 29912 - 31486 £ per year.
We have an opportunity for a Caretaker to join our team in East London to provide an effective estate maintenance service that meets customer and organisational needs. This role sits within Property Services, which is responsible for delivering high‑quality and cost‑effective property repair, compliance and installation and estate services across the UK mainly for internal clients, with a small number of external clients. It also handles operational health and safety of the service, including fire safety and the delivery of effective group‑wide asset management and reinvestment programmes.
Responsibilities
- Providing an effective estate maintenance service by undertaking caretaking, cleaning, basic repair and grounds maintenance duties in accordance with local and legislative procedures to meet customer and organisational needs.
- Providing accurate and timely information on progress and advice that is easily understood by the customer and ensuring accurate daily work records are completed to meet organisational standards.
- Carrying out risk assessments to identify and report any potential maintenance issues to ensure a safe environment is maintained and to support planned maintenance programmes.
- Ensuring tools and equipment are maintained in good condition and used in line with policies and procedures and relevant regulations, reporting faults, hazards and inappropriate practice promptly, to ensure a safe living and working environment.
- Ensuring all supplies and stocks are ordered, maintained and stored appropriately in line with regulation and organisational procedures.
- Maintaining relationships with internal and external customers, providing accurate and timely information on progress and responding positively to complaints and breakdowns in service delivery to meet customer expectations, in accordance with contract specifications and escalating complaints as appropriate.
- Providing regular reports for Senior Managers regarding health and safety issues and building maintenance.
Skills and Experience
- Able to demonstrate a competent level of numeracy and literacy.
- Experience in a similar role or completing similar tasks.
- Some experience of working to deadlines and prioritising workloads.
- Practical experience of carrying out risk assessments.
- Working knowledge of Health and Safety legislation.
- Knowledge of Control of Substances Hazardous to Health (COSHH) guidelines.
- Basic communication skills for reading written instructions and updating records.
- Good interpersonal and customer care skills.
- This role will involve driving on company business. To drive a company vehicle, drivers must hold a full valid UK driving licence.
About Us
We provide in‑house repairs and maintenance for a wide range of properties as part of a not‑for‑profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.
Benefits
- 25 days annual leave.
- A pension scheme with employer contributions from Sanctuary.
- Life Assurance.
- Employee Advice Service including counselling.
- Cycle to Work scheme.
- Voluntary health plans.
- Wellbeing support and tools.
- Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues.
- £29,912 per annum (rising to £31,486 per annum after 12 months, subject to satisfactory performance).
Equal Employment Opportunity Statement
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
Mobile Estate Maintenance Technician employer: Sanctuary Group
As a Mobile Estate Maintenance Technician in East London, you will join a dedicated team within a not-for-profit organisation that prioritises customer satisfaction and employee wellbeing. With a strong focus on diversity and inclusion, we offer competitive benefits such as 25 days of annual leave, a pension scheme, and comprehensive wellbeing support, ensuring that our employees thrive both personally and professionally. Our commitment to fostering a positive work culture and providing growth opportunities makes us an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Estate Maintenance Technician
✨Tip Number 1
Get to know the company! Research their values and mission, especially around customer care and inclusivity. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for practical assessments! Since this role involves maintenance tasks, brush up on your skills and be ready to demonstrate your knowledge of health and safety regulations during the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to our mission.
We think you need these skills to ace Mobile Estate Maintenance Technician
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experience match the role of Mobile Estate Maintenance Technician. We want to see how you can bring value to our team in East London!
Show Off Your Experience:Don’t hold back on sharing your previous experience in estate maintenance or similar roles. We love to see practical examples of how you've tackled tasks like cleaning, repairs, and risk assessments.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your information is easy to read and understand, especially when discussing your qualifications and experiences.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Sanctuary Group
✨Know Your Stuff
Make sure you brush up on your knowledge of estate maintenance and health and safety legislation. Familiarise yourself with COSHH guidelines and be ready to discuss how you've applied these in previous roles. This shows you're not just a good fit, but that you genuinely care about safety and compliance.
✨Showcase Your Experience
Prepare specific examples from your past work that highlight your skills in caretaking, cleaning, and basic repairs. Think about times when you successfully managed customer complaints or maintained relationships with clients. This will help demonstrate your practical experience and customer care skills.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a maintenance issue or responding to a customer complaint. Practice your responses to these scenarios, focusing on how you would assess risks and ensure a safe environment. This will show your problem-solving abilities and proactive approach.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the team dynamics, company culture, or specific challenges the role might face. This not only shows your interest in the position but also helps you gauge if the company is the right fit for you.
