We have an opportunity for a Scheme Manager to join our team in Stockport. In this role you will act as the driving force on our customer journey creating a seamless and welcoming experience from first contact to settling into our vibrant community in South Manchester. The role of Scheme Manager will include:
- Promote resident involvement and provide information on local community services and agencies
- Encourage residents to maintain their well-being and independence through the effective delivery of high quality, safe and value for money housing support services
- Meet all legislative and regulatory requirements for housing services activities to ensure clean and safe homes for the Group's customers
- Effectively manage relationships with key stakeholders, service providers including contractors and residents
- Coordinate the delivery of local services to ensure the scheme(s) are maintained and kept clean and secure, in accordance with Group standards and lease obligations, We work closely with the Home Office in order to prevent illegal working.
A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Association, an exempt charity.
- Numeracy and literacy to the equivalent of GCSE Grade C or above in English and Maths
- Strong Interpersonal and organisational Skills with fantastic attention to detail
- Excellent communication skills across all mediums including face to face, written and digital
- Empathetic with a customer focus
- Ability to build strong communities through customer stakeholder and partnership engagement
- Previous experience dealing with conflict resolution
- Travel is a requirement of the role, therefore a full valid driving licence is essential
View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - www.sanctuary.co.uk/join-our-team
We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives.
Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package.
- 25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)
- A pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Employee discounts
- Wellbeing support and tools
- Employee recognition scheme
- Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
- Role salary is £17,601 (rising to £18,154 after 12 months, subject to satisfactory performance)
- The full time equivalent salary for this role is £26,415 based on 37.5 hours per week rising to £27,232 after 12 months service and subject to satisfactory performance
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Scheme Manager - Part Time in Marple employer: Sanctuary Group
Sanctuary Care is an exceptional employer that prioritises the well-being and professional growth of its employees. With a strong commitment to quality care, our Investors in People Gold accreditation reflects our supportive work culture, where every team member is valued and encouraged to thrive. Enjoy competitive benefits, including generous annual leave, health and wellbeing support, and ongoing training opportunities, all while making a meaningful impact in the lives of those we serve across the West Midlands and South West England.
