Multi-Trade Operative - Carpenter / Plumber / Drainage Engineer in London

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

We are looking for a skilled Multi-Trade Operative to join our team of operatives with a mix of skills and qualifications working on repairs for both void and tenanted properties. Within the roles you will be covering all aspects of general building repairs including carpentry, plumbing, and painting. The role is mainly lone working with opportunities to work with the wider team as and when required. With a company van and tools included, the role will cover areas in and around London.

The role of Multi-Trade Operative will include:

• Attending occupied or void properties to carry out construction, fault fixing and maintenance duties
• Resolving problems or set into motion the means of resolution, ensuring customers are kept informed
• Maintaining a suitable van stock level and restocking these when needed
• Providing accurate and timely information on the progress of works that is easily understood by the customer

Skills and experiences:

• To ensure full compliance with Building Safety legislation, candidates applying for this role must be qualified to or undertaking NVQ Level 2 in a core subject (carpentry, electrical). If Plumbing Level 3 is required, Unvented - G3 Certificate and Water Regulations (WRAS).
• Working experience of analysing and diagnosing problems and implementing effective solutions
• Skills in the following disciplines - Carpenter/Plumber/Drainage Engineer
• PC literate and able to use and update computerised systems (including PDA) for work scheduling
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

About us: We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

Our Benefits: As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues

Role salary is £37,814 with an additional policy allowance of £1,073 per annum (rising to £39,804 with an additional policy allowance of £1,130 per annum after 12 months, subject to satisfactory performance).

Closing Date: 2 February 2026

If you’re unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity: Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent unlawful working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.