At a Glance
- Tasks: Perform repairs and maintenance on properties, working independently with occasional team collaboration.
- Company: Join a not-for-profit organisation committed to diversity and inclusion.
- Benefits: Competitive salary, 25 days leave, pension scheme, and wellbeing support.
- Other info: Dynamic role with opportunities for career growth and a supportive work environment.
- Why this job: Make a real difference in people's homes while developing your skills.
- Qualifications: NVQ Level 2 or 3 in relevant trades and excellent customer service skills.
The predicted salary is between 40248 - 42367 £ per year.
Join our team of operatives in London to perform a mix of repairs on both void and tenanted properties. The role is primarily lone working with occasional collaboration with the wider team. A company van and tools are provided.
Responsibilities
- Carry out construction, fault fixing and maintenance duties in line with contract specifications.
- Install new kitchens, bathrooms, wet rooms, windows, doors and fencing.
- Maintain tools and equipment in good condition and restock when needed.
- Respond positively to complaints and breakdowns in service delivery, resolving problems or initiating resolution and keeping customers informed.
- Provide accurate and timely information on the progress of works in a format easily understood by the customer.
Skills & Qualifications
- NVQ Level 2 in a core subject (carpentry, electrical) or NVQ Level 3 in plumbing, including Unvented G3 Certificate and Water Regulations (WRAS). Candidates must bring original certification – copies and CSCS cards will not be accepted.
- Knowledge of health and safety regulations and working legislation.
- Experience in carpentry, plumbing and decorating.
- Excellent customer service and communication skills.
- Ability to prioritise workloads, meet deadlines and plan ahead.
- Full valid UK driving licence (required for company vehicle use).
Compensation & Benefits
- Annual salary: £40,248 per annum, rising to £42,367 per annum after 12 months, subject to satisfactory performance.
- 25 days annual leave plus public holidays.
- Pension scheme with employer contributions.
- Life assurance.
- Employee advice service including counselling.
- Cycle to Work scheme.
- Voluntary health plans.
- Wellbeing support and tools.
- Staff networks focused on inclusion.
Equality, Diversity and Inclusion
Inclusion is one of our core values. We aim to be a diverse, inclusive organisation where our people thrive. We welcome applications from people from diverse backgrounds and make adjustments throughout the application process, in line with Sanctuary’s commitment to our Disability Confident employer status. We are a not‑for‑profit organisation committed to preventing illegal working; a basic Disclosure and Barring Service check is required for successful applicants.
Multi-Trade Operative in London employer: Sanctuary Group
Join our dynamic team in London as a Multi-Trade Operative, where you will enjoy a supportive work culture that prioritises employee wellbeing and professional growth. With competitive salaries, generous annual leave, and a commitment to diversity and inclusion, we provide an environment where your skills are valued and your contributions make a real difference. Benefit from a range of perks including a pension scheme, life assurance, and access to wellbeing support, all while working in a role that offers both independence and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Multi-Trade Operative in London
✨Tip Number 1
Get to know the company before your interview! Research their values, projects, and team culture. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills in carpentry, plumbing, and customer service can benefit the role of Multi-Trade Operative.
✨Tip Number 3
Don’t forget to ask questions during your interview! It shows you're engaged and helps you figure out if the job is right for you. Ask about team dynamics, training opportunities, and how they handle customer complaints.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join our team of operatives in London.
We think you need these skills to ace Multi-Trade Operative in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant skills and experience for the Multi-Trade Operative role. We want to see how your background in carpentry, plumbing, or electrical work fits with what we do!
Show Off Your Certifications:Don’t forget to mention your NVQ qualifications and any other relevant certifications. We need to know you’ve got the right credentials, so make them stand out in your application!
Be Clear and Concise:When writing your cover letter, keep it straightforward and to the point. We appreciate clarity, so let us know why you’re the perfect fit for the job without waffling on!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Sanctuary Group
✨Know Your Trade
Make sure you brush up on your skills in carpentry, plumbing, and electrical work. Be ready to discuss your experience and any relevant qualifications, like your NVQ certifications. This shows you're not just a jack of all trades but a master of some!
✨Customer Service is Key
Since the role involves interacting with customers, prepare examples of how you've handled complaints or service breakdowns in the past. Highlight your communication skills and ability to keep customers informed, as this will demonstrate your commitment to excellent service.
✨Safety First
Familiarise yourself with health and safety regulations relevant to the job. Be prepared to discuss how you ensure safety on the job site and maintain tools and equipment. This shows that you take your responsibilities seriously and prioritise safety.
✨Plan Ahead
Think about how you manage your workload and meet deadlines. Be ready to share specific strategies you use to prioritise tasks and plan your day. This will show that you can work independently and efficiently, which is crucial for a Multi-Trade Operative.
