Maintenance Surveyor in London

Sanctuary provides in‑house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not‑for‑profit organisation, we aim to achieve outstanding results for our customers based on our values – working in an open and transparent way, creating strong partnerships with our customers and providing a first‑class customer service.

Location: Kingsmead Office, London, E9 – covering London

Salary: £55,613 – £58,540 per year – plus Company car or car allowance

Hours: 40 hours per week – Monday to Friday

We have an opportunity for a Maintenance Surveyor to join our Housing and Property team, based at our Kingsmead office in London. The role is primarily lone working, within a team of Surveyors covering Sanctuary properties in the London area.

• Undertake void specification surveys and manage contractors to complete works as specified, handing back to the lettings team.
• Project management of planned works.
• Undertake damp/mould surveys with the ability to effectively scope remedial works and manage contractors to complete works as specified.
• Undertake legal disrepair surveys to address all defects we as landlords would be liable for while also disputing claims we would not be liable for.
• Produce comprehensive reports with inclusion of a scotts schedule.
• Undertake general dilapidation surveys and produce remedial specifications for contractors to work from and complete.
• Attend and contribute to on‑site meetings.
• Co‑ordinate and maintain relationships with internal and external stakeholders, providing clear and precise updates on progress.
• Manage external contractors to ensure maintenance work is carried out in accordance with contract specifications and programmes, ensuring good value for money and a high quality of workmanship.
• Carry out stock condition surveys as required.

• Qualified to AssocRIC, MRICS or CIOB, Degree, HND or HNC in Surveying, or currently undertaking the qualification. Original certification must be presented at interview; copies and CSCS cards will not be accepted.
• Proven experience working with others to deliver property‑related works, including indirect reports and third‑party suppliers.
• Experience working within a building, surveying and maintenance environment.
• Strong commercial awareness to ensure best value for money.
• Working knowledge of relevant legislation and best practice.
• Ability to extract and interpret computerized information and documentation.
• Proficient user of Microsoft packages.
• Must hold a full valid UK driving licence to drive a company vehicle.

We provide in‑house repairs and maintenance for a wide range of properties, as part of a not‑for‑profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays.
• A pension scheme with employer contributions from Sanctuary.
• Life Assurance.
• Employee Advice Service including counselling.
• Cycle to Work scheme.
• Voluntary health plans.
• Wellbeing support and tools.
• Staff Networks providing support to colleagues.
• Role salary is £41,972 with an additional policy allowance of £13,640 per annum (rising to £44,181 with an additional policy allowance of £14,358 per annum after 12 months, subject to satisfactory performance).

If you’re unsure about any details, have questions about the role or want to discuss a need for adjustments, our talent team will be happy to help you.

We reserve the right, depending on application numbers, to close or extend the closing dates for positions; we recommend an early application.

Building Equality and Diversity. Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to an inclusive environment for our employees and customers. We work closely with the Home Office to prevent unlawful working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application, and Sanctuary will pay for it. Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.