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- Tasks: Support residents in their housing journey and ensure a safe living environment.
- Company: Join a not-for-profit organisation dedicated to making a positive impact.
- Benefits: Enjoy 25+ days holiday, pension contributions, and flexible working options.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in tenancy services and basic Microsoft Office skills required.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
The predicted salary is between 11 - 17 £ per hour.
Sanctuary Supported Living is delighted to be recruiting for a Housing Support Assistant at Clockwise Woodgreen, London. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We’re a national organisation, but we’re not-for-profit and we think locally by putting our customers at the heart of what we do. We’re committed to being our best and helping customers to be their best, as we support them on their pathways for independence.
The role of Housing Support Assistant will include:
- Providing onsite management and supervision of the supported housing service ensuring the delivery of an effective, enhanced, housing management service
- Assisting with tenancy and voids management and maintaining occupancy levels
- Supporting and promoting compliance with safeguarding policies and procedures
- Building and maintaining relationships with customers and internal and external key stakeholders
- Managing the procurement and availability of supplies, furniture, and equipment
- Recording and updating relevant data, maintaining effective filing systems
- Contributing to special projects and change programmes as appropriate
Skills and experiences:
- Previous experience delivering tenancy services
- Experience working to deadlines and prioritising workload
- Basic knowledge of Microsoft Office packages
- Literacy and numeracy to the equivalent of Grade C English and Maths GCSE
- NVQ2 or equivalent in relevant area
- Ability to extract and interrogate data
- Some experience in the use of housing management systems or similar is desirable
- Occasional travel may be a requirement of the role; therefore, a full valid driving licence is essential
Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:
- At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays)
- A pension scheme with employer contributions
- A variety of online discounts and rewards from major retailers
- Health and well-being plans
- Life assurance
- Family friendly arrangements, including opportunities for flexible working
- Tax efficient savings through our Cycle to Work scheme
- A wide range of learning and development opportunities
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
Housing Support Assistant in London employer: Sanctuary Group
Contact Detail:
Sanctuary Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Assistant in London
✨Tip Number 1
Get to know the company! Research Sanctuary Supported Living and understand their mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in making a positive impact.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to housing support. Think about your past experiences and how they relate to the role. We want you to shine and show how you can contribute to the team!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Housing Support Assistant in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Housing Support Assistant role. We want to see how you can contribute to our mission of supporting customers on their pathways to independence.
Showcase Relevant Experience: If you've got previous experience in delivering tenancy services or working with housing management systems, shout about it! We love seeing how your background can help us provide the best support to our customers.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out. This will help us quickly see why you're a great fit for the team!
Apply Early!: We might get a lot of applications, so don’t wait until the last minute to submit yours. Apply through our website as soon as you can to ensure you don’t miss out on this fantastic opportunity with us!
How to prepare for a job interview at Sanctuary Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housing Support Assistant inside out. Familiarise yourself with the key responsibilities like tenancy management and safeguarding policies. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Be ready to discuss your previous experience delivering tenancy services or working in similar roles. Prepare specific examples that highlight your skills in managing relationships with customers and stakeholders, as well as your ability to work under pressure and meet deadlines.
✨Demonstrate Your Values
Sanctuary Supported Living values inclusivity and empathy. During the interview, share your thoughts on these values and how they align with your own. Discuss any experiences where you've made a positive impact on someone's life, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how the organisation supports its staff in achieving their career goals. It shows that you're engaged and serious about the role.
