At a Glance
- Tasks: Keep communal areas clean and tidy while supporting our retirement community residents.
- Company: Join a compassionate team at Sanctuary Supported Living, recognised as the 2025 Housing with Care Employer of the Year.
- Benefits: Enjoy 33 days annual leave, health support, flexible working, and exclusive discounts.
- Other info: Inclusive culture with ongoing training and development opportunities.
- Why this job: Make a meaningful impact in a vibrant community while growing your skills and career.
- Qualifications: Experience in cleaning or catering is desirable; good interpersonal skills are essential.
The predicted salary is between 25000 - 27000 £ per year.
Department: Health and Social Care (Domestic and Housekeeping)
Operation: Sanctuary Supported Living
Location: Blackberry Court, Chestnut Road, Streethay, Litchfield, Staffordshire, WS13 8YH
Pay: £12.71 per hour for 37.5 hours
Make a quiet difference that’s felt every day. We’re proud to be recognised as the 2025 Housing with Care Employer of the Year – and we’re excited to welcome a new General Assistant - Cleaning to our vibrant Retirement Community.
You’ll be part of a compassionate, community-focused team supporting our retirement community residents, that puts people first – every single day. #BeYourBest is more than a hashtag – it’s our commitment to helping our people grow, thrive, and feel valued. We’ll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day.
Your role:
- Keep communal areas, offices, and kitchens clean and tidy
- Complete all cleaning duties to a high standard
- Report any faults or hazards to maintain a safe environment
- Monitor stock levels and ensure equipment is used safely
- Help prepare meals and drinks while meeting customers’ needs and respecting their privacy and dignity
Experience with general cleaning duties (desirable)
Some experience in a domestic or catering environment
Level 2 diploma in housekeeping or catering, or willingness to work towards
Good interpersonal and customer service skills
Basic understanding of health and safety in the workplace
Your rewards:
You deserve more than the basics. That’s why, alongside 33 days’ annual leave pro rata (including bank holidays), occupational sick pay linked to length of service, and a contributory pension scheme, we’ve created a package designed to help you thrive:
- Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
- Company-paid life insurance
- Parental leave arrangements and annual leave purchase scheme
- Company-funded training and ongoing career development opportunities
- Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks
- Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements
Some rewards are subject to a qualifying period or other criteria – visit our website for more information.
Ready to #BeYourBest? Apply today and start an inspiring career with Sanctuary Supported Living.
Before you apply:
We can only accept applications from individuals with the right to work in the UK. All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch. Internal candidates should apply via their internal careers account. We may close this advert early, so please apply as soon as possible.
Inclusion is one of our core values. We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.
Building Equality and Diversity: Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.
General Assistant - Cleaning in Lichfield employer: Sanctuary Group
Sanctuary Supported Living is an exceptional employer, recognised as the 2025 Housing with Care Employer of the Year, offering a supportive and inclusive work culture that prioritises employee growth and wellbeing. With a commitment to reinvesting in our people, we provide comprehensive benefits including health and wellbeing support, flexible working options, and ongoing career development opportunities, all within a vibrant retirement community in Litchfield. Join us to make a meaningful difference every day while thriving both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land General Assistant - Cleaning in Lichfield
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the role of General Assistant - Cleaning.
✨Tip Number 3
Show your passion for helping others! In your interview, share specific examples of how you've made a difference in previous roles. Highlighting your commitment to customer service will resonate well with the compassionate ethos of Sanctuary Supported Living.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and shows your enthusiasm for the position.
We think you need these skills to ace General Assistant - Cleaning in Lichfield
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference in our retirement community.
Tailor Your CV:Make sure to customise your CV to highlight any relevant cleaning or customer service experience. We love seeing how your skills align with what we do at Sanctuary Supported Living!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly and helps us keep track of all applicants.
How to prepare for a job interview at Sanctuary Group
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a General Assistant - Cleaning. Familiarise yourself with the cleaning standards expected in a retirement community and think about how your previous experience aligns with these duties.
✨Showcase Your People Skills
Since this role involves working closely with residents, it's crucial to demonstrate your interpersonal skills. Prepare examples of how you've provided excellent customer service or worked effectively in a team, especially in a domestic or catering environment.
✨Health and Safety Awareness
Brush up on basic health and safety practices relevant to cleaning. Be ready to discuss how you would ensure a safe environment for both residents and staff, as this is a key aspect of the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team culture or training opportunities. This shows your genuine interest in the position and helps you gauge if the organisation is the right fit for you.
