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- Tasks: Maintain outdoor spaces, perform cleaning services, and handle minor repairs.
- Company: Join a not-for-profit organisation dedicated to outstanding customer service.
- Benefits: Enjoy 25 days leave, pension scheme, and wellbeing support.
- Other info: Diverse culture with excellent career growth opportunities.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: Hands-on experience in maintenance or cleaning; team player with good communication skills.
The predicted salary is between 26503 - 27898 £ per year.
Covering Cumbria £26,503 - £27,898 per year 40 hours per week – Monday to Friday
Overview
Sanctuary provides in‑house repairs and maintenance services for an extensive portfolio of properties across the Sanctuary organisation. As a not‑for‑profit, we aim to achieve outstanding results for our customers based on our values – working in an open and transparent way, creating strong partnerships, and delivering first‑class customer service.
Responsibilities
- Carrying out routine grounds maintenance, including upkeep of outdoor spaces and landscaping tasks
- Delivering effective cleaning services across multiple sites
- Undertaking general maintenance and handyperson duties, including minor repairs
- Ensuring all work is completed safely and in line with company standards
- Monitoring site conditions and reporting any issues promptly
- Providing accurate and timely information on progress and advice that is easily understood by the customer and ensuring daily work records are completed
- Responding positively to complaints and breakdowns in service delivery to meet customer expectations, in accordance with contract specifications and escalating complaints as appropriate
- Ensuring tools and equipment are maintained in good condition and stock levels are maintained
- Using equipment and materials safely as instructed and in accordance with risk assessment, method statements, and manufacturer guidance
- Carrying out all hazardous tasks, such as spraying, in accordance with supplier guidelines and keeping relevant records to comply with health and safety and legal requirements
Skills & Experience
- Practical and hands‑on experience in maintenance, cleaning, or similar roles
- Able to work independently and as part of a team, comfortable with lone working when required
- Reliable, self‑motivated, and able to manage time effectively
- British Institute certificate in cleaning services (BICS), NVQ 2 in Horticulture or similar, or willingness to work towards it
- Pesticide Application Certificate PA1 – PA6 or willingness to work towards it
- Working knowledge and experience of grounds maintenance, caretaking, general cleaning, and basic repair duties
- Good communication skills and excellent interpersonal/customer care skills
- Working knowledge of Health and Safety legislation
- Driving on company business – requires a full valid UK driving licence
About Us
We provide in‑house repairs and maintenance for a wide range of properties as part of a not‑for‑profit organisation. We foster a diverse and inclusive culture and place our customers at the heart of all we do, enabling colleagues to make a real difference to people’s lives.
Benefits
- 25 days annual leave plus public holidays
- Employer‑contributed pension scheme
- Life assurance
- Employee advice service including counselling
- Cycle‑to‑Work scheme
- Voluntary health plans
- Wellbeing support and tools
- Staff networks focused on inclusion
- Salary of £26,503 per annum (rising to £27,898 upon satisfactory performance after 12 months)
Equality & Diversity
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to an inclusive environment for employees and customers. We work closely with the Home Office in order to prevent unlawful working. Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.
Estate Technician in Lancaster employer: Sanctuary Group
Contact Detail:
Sanctuary Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estate Technician in Lancaster
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the maintenance or cleaning sectors. You never know who might have a lead on a job that’s perfect for you!
✨Tip Number 2
Get your hands dirty! If you can, volunteer for local community projects or organisations that need maintenance help. It’s a great way to gain experience, show off your skills, and meet potential employers.
✨Tip Number 3
Prepare for interviews by practising common questions related to maintenance and customer service. Think about specific examples from your past work that showcase your skills and how you handle challenges.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for passionate individuals to join our team. Make sure your application stands out by highlighting your practical experience and commitment to customer care.
We think you need these skills to ace Estate Technician in Lancaster
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experience match the Estate Technician role. We want to see how you can contribute to our mission of delivering first-class customer service!
Show Off Your Experience: Don’t hold back on showcasing your practical experience in maintenance, cleaning, or similar roles. We love seeing real-life examples of how you've tackled challenges and delivered results in past jobs.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your points are easy to understand and relevant to the job description.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Sanctuary Group
✨Know Your Stuff
Make sure you brush up on your practical skills related to maintenance and cleaning. Familiarise yourself with the specific tasks mentioned in the job description, like grounds maintenance and minor repairs. Being able to discuss your hands-on experience confidently will show that you're ready for the role.
✨Show Off Your Customer Service Skills
Since this role involves delivering first-class customer service, think of examples from your past where you've successfully handled customer complaints or provided excellent service. Be prepared to share these stories during the interview to demonstrate your interpersonal skills.
✨Safety First!
Understanding health and safety legislation is crucial for this position. Brush up on relevant regulations and be ready to discuss how you ensure safety in your work. Mention any certifications you have, like the Pesticide Application Certificate, or express your willingness to obtain them.
✨Ask Questions
Interviews are a two-way street! Prepare some thoughtful questions about the company culture, team dynamics, or specific responsibilities. This shows your genuine interest in the role and helps you determine if it's the right fit for you.