Impactful Housing Customer Care Performance Leader

Impactful Housing Customer Care Performance Leader

Full-Time 35000 - 45000 Β£ / year (est.) No working from home possible
Sanctuary Group

At a Glance

  • Tasks: Oversee Customer Hub operations and drive performance to meet key KPIs.
  • Company: Sanctuary Group in Hull focuses on impactful housing and community support.
  • Benefits: Comprehensive benefits package including annual leave and a pension scheme.
  • Other info: Role involves addressing customer needs effectively.
  • Why this job: Ideal for experienced leaders wanting to make a real difference in customer service.
  • Qualifications: Strong background in customer service and team management required.

The predicted salary is between 35000 - 45000 Β£ per year.

Sanctuary Group in Hull is seeking a Customer Care Performance Manager to oversee the Customer Hub's operations. You will drive performance, ensuring key KPIs are met and that customer needs are addressed effectively. This role is perfect for an experienced leader with a strong background in customer service and team management.

Our organization values diversity and inclusion, providing a supportive environment to make a real difference in the community. We offer a comprehensive benefits package including annual leave and a pension scheme.

Impactful Housing Customer Care Performance Leader employer: Sanctuary Group

Sanctuary Group is located in Hull and values diversity and inclusion. The team is dedicated to making a positive impact in the community through effective customer care.

Sanctuary Group

Contact Details:

Sanctuary Group Recruitment Team

We think you need these skills to ace Impactful Housing Customer Care Performance Leader

Customer Service Management
Performance Management
KPI Monitoring
Team Leadership
Communication Skills
Problem-Solving Skills
Diversity and Inclusion Awareness