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- Tasks: Support customers facing homelessness to achieve independence and manage a dedicated team.
- Company: Join a not-for-profit organisation making a real difference in people's lives.
- Benefits: Enjoy 25+ days holiday, pension contributions, and flexible working options.
- Why this job: Make a positive impact while developing your career in a rewarding environment.
- Qualifications: NVQ3 in Health & Social Care or willingness to work towards it; experience with similar groups is essential.
- Other info: Inclusive workplace with extensive training and career growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Sanctuary Supported Living is delighted to be recruiting for a Hostel Co-Ordinator at our Homelessness Service at North Street in Cambridgeshire. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We are a national organisation, but we are not-for-profit and we think locally by putting our customers at the heart of what we do. We are committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn’t just another job. It’s rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people’s lives. Plus, we’ll support you in reaching your aspirations and career goals, through comprehensive training and benefits.
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.
Responsibilities
- Providing support to encourage our customers who have faced homelessness to maximise their own potential and independence.
- Ensuring the smooth running of the service, promoting the service effectively to others.
- Working closely with staff and customers to deliver a high quality, intensive support service.
- Managing a team of Project Workers.
- Recruiting, developing, and training staff within appropriate legislative or NVQ frameworks and devising effective and well-run staff rotas.
- Overseeing and monitoring the quality of risk tools, assessments, and personalised support plans.
- Liaising with staff to ensure positive outcomes, with a focus on maintaining tenancies and move on objectives.
- Promoting safe working practices by undertaking risk assessments to support, reduce or eliminate risks.
- Completing and monitoring health and safety checks within the service.
Qualifications
- NVQ3 in Health & Social Care, or willing to work towards.
- Proven experience of working with a similar customer group is essential.
- Previous housing related support is desirable.
- Sound knowledge of housing management including rents, tenancies and health and safety.
- Good understanding of occupancy agreements.
- The ability to work on your own initiative and to react effectively under pressure.
Benefits
- At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays) pro rata.
- A pension scheme with employer contributions.
- A variety of online discounts and rewards from major retailers.
- Health and well-being plans.
- Life assurance.
- Family friendly arrangements, including opportunities for flexible working.
- Tax efficient savings through our Cycle to Work scheme.
- A wide range of learning and development opportunities.
Hostel Coordinator employer: Sanctuary Group
Contact Detail:
Sanctuary Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hostel Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission to support customers facing homelessness and think about how your experience aligns with that. We want to see your passion for making a difference!
✨Tip Number 3
Practice common interview questions and answers with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your skills and experiences related to supporting vulnerable individuals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from candidates who are genuinely interested in joining our mission to help others.
We think you need these skills to ace Hostel Coordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Hostel Coordinator role. Highlight your relevant experience in supporting individuals facing homelessness and any qualifications you have that align with the job description.
Showcase Your Passion: Let us see your enthusiasm for helping others! Share specific examples of how you've made a positive impact in previous roles, especially in housing or support services. We love candidates who are genuinely committed to making a difference.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that are easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure we receive your details directly and can consider you for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Sanctuary Group
✨Know Your Stuff
Make sure you understand the role of a Hostel Coordinator inside out. Familiarise yourself with the responsibilities listed in the job description, especially around supporting customers who have faced homelessness. Being able to discuss how your experience aligns with these duties will show that you're genuinely interested and prepared.
✨Showcase Your People Skills
This role is all about working closely with staff and customers, so be ready to share examples of how you've successfully managed relationships in the past. Think about times when you've helped someone overcome challenges or worked as part of a team to achieve a common goal. This will highlight your ability to foster a supportive environment.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing a crisis or dealing with difficult behaviours. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your thought process and demonstrate your problem-solving skills effectively.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to show your enthusiasm for the role and the organisation. Ask about their approach to staff training or how they measure success in supporting customers. This not only shows your interest but also helps you gauge if the organisation is the right fit for you.
