Location: Heyeswood Heyes Avenue, Haydock, St Helens, WA11 0XQ
Pay: £12.90 per hour
Hours: 20 hours per week
Your role
- Being a first point of call to receive and direct all customer queries
- Developing good relationships with customers, helping them develop life skills
- Handling occasional emergency/challenging situations
- Going above and beyond to ensure an excellent service is provided to our customers
- Occasionally organising and running social activities
- Some health and safety responsibilities e.g. fire safety checks
- Ensuring the security of the service is maintained
- Writing and updating customer notes
Your Skills
- Experience of working with young people or vulnerable adults, people with mental health needs or substance misuse
- Previous experience working under challenging circumstances
- Ability to use IT systems confidently
Your rewards
You deservemore than the basics.That’swhy, alongside 33days’ annual leavepro rata(rising to38,includingbank holidays),occupationalsick pay linked to length of service, and a contributory pension scheme, we’vecreated a package to help you thrive:
- Health and wellbeingsupport– including AvivaDigicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
- Company-paid life insurance
- Parental leave arrangementsandannual leave purchase scheme
- Company-funded trainingandongoingcareer developmentopportunities
- Flexible working optionsand aninclusive culturewhere everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks
- Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements
Some rewards are subject to a qualifying period or other criteria – visit our website for more information.
Before you apply
- We can only accept applications from individuals with the right to work in the UK.
- All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.
- Internal candidates should apply via their internal careers account.
- We may close this advert early, so please apply as soon as possible.
Inclusion is one of our core values. We’recommittedto beinga diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.
Job Segment: Counseling, Home Care, Healthcare
Concierge in Haydock employer: Sanctuary Group
Sanctuary Maintenance Contractors Limited is an excellent employer, offering a supportive and inclusive work culture that prioritises the well-being of its employees. With generous benefits such as up to 30 days of annual leave, a pension scheme, and access to wellbeing support, employees are encouraged to grow and thrive in their roles. Working in Sheffield, you will be part of a dedicated team making a meaningful impact on the community while enjoying the advantages of a not-for-profit organisation focused on improving lives.
