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- Tasks: Welcome residents and visitors, handle inquiries, and manage admin tasks.
- Company: Sanctuary Group, a caring and inclusive environment.
- Benefits: Earn £13.30 per hour, plus health support and pension contributions.
- Other info: Join a diverse team focused on employee well-being.
- Why this job: Make a difference in people's lives while developing your customer service skills.
- Qualifications: Customer service experience, strong IT skills, and a caring attitude.
The predicted salary is between 27600 - 27600 £ per year.
Sanctuary Group is seeking a Receptionist for Briggs Lodge Care Home in Devizes. The role involves warmly welcoming residents and visitors, supporting customer inquiries, and managing administrative tasks.
Ideal candidates will have:
- Customer service experience
- Strong IT skills
- A caring disposition
The position offers a salary of £13.30 per hour, with benefits including health support and a contributory pension. Join an inclusive environment committed to diversity and employee well-being.
Front Desk Receptionist — Care Home Support employer: Sanctuary Group
Contact Detail:
Sanctuary Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Receptionist — Care Home Support
✨Tip Number 1
Make sure to research the care home and its values before your interview. Knowing about their commitment to diversity and employee well-being will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since the role involves welcoming residents and visitors, think of scenarios where you can demonstrate your caring disposition and how you would handle inquiries. Role-playing with a friend can really help!
✨Tip Number 3
Don’t forget to highlight your IT skills during the interview. Being tech-savvy is crucial for managing administrative tasks, so be ready to discuss any relevant software or systems you've used in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in the lives of others, just like you!
We think you need these skills to ace Front Desk Receptionist — Care Home Support
Some tips for your application 🫡
Show Your Warmth: As a Front Desk Receptionist, you'll be the first point of contact for residents and visitors. Make sure your application reflects your friendly and caring nature. Use examples from your past experiences to show how you’ve welcomed customers or handled inquiries with a smile.
Highlight Your IT Skills: Since strong IT skills are essential for this role, don’t forget to mention any relevant software or systems you’re familiar with. Whether it’s managing bookings or handling administrative tasks, let us know how tech-savvy you are!
Tailor Your Application: Take a moment to read through the job description carefully and tailor your application accordingly. Highlight your customer service experience and how it aligns with the responsibilities of the role at Briggs Lodge Care Home.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status. Plus, it’s super easy!
How to prepare for a job interview at Sanctuary Group
✨Know the Care Home Environment
Familiarise yourself with the specific needs of a care home setting. Understand the importance of empathy and patience when dealing with residents and their families. This will help you demonstrate your caring disposition during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about situations where you resolved issues or went above and beyond for clients, as this will highlight your suitability for the role.
✨Brush Up on IT Skills
Since strong IT skills are essential, make sure you're comfortable with common software used in reception roles. If you know what systems the care home uses, practice navigating them beforehand to show your tech-savviness.
✨Emphasise Inclusivity and Well-being
Research Sanctuary Group's commitment to diversity and employee well-being. Be ready to discuss how you can contribute to an inclusive environment and support the well-being of both residents and staff during your interview.