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- Tasks: Join our team to maintain and install fire safety systems across various properties.
- Company: A not-for-profit organisation dedicated to outstanding customer service and community impact.
- Benefits: Enjoy 25 days annual leave, health support, and a pension scheme with employer contributions.
- Why this job: Make a real difference in people's lives while ensuring their safety and security.
- Qualifications: Must have relevant fire safety qualifications and excellent customer service skills.
- Other info: Diverse and inclusive workplace with great career growth opportunities.
The predicted salary is between 34000 - 44000 £ per year.
Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.
We are looking for a Fire Operative to join our team. You will form part of a dedicated team of engineers, responsible for carrying out routine maintenance on life safety and security systems, for example fire alarms, fire extinguishers, smoke vent systems, access control and emergency lighting to the Group’s property portfolio. You will also be required to carry out repairs and installation of fire detection and alarm systems.
The role of Fire Operative will include:
- Carrying out the servicing, remedial works and installation of fire alarms, extinguishers and security systems, including warden call
- Maintaining systems including fire alarms, fire extinguishers, emergency lighting, fire shutters and curtains to ensure safe and compliant properties
- Resolving problems or setting into motion the means of resolution, ensuring customers are kept informed
- Ensuring tools and equipment are maintained in good condition and stocks are replenished as needed
Skills and experiences:
- To ensure full compliance with health and safety legislation, candidates applying for this role must be qualified to BS5839-1, BS5839-6, NICEIC Fire Detection and Fire Alarm Systems Unit 1, NICEIC Fire Detection and Fire Alarm Systems Unit 5, NICEIC Fire Detection and Fire Alarm Systems Unit 6, NVQ Level 3 or currently undertaking the qualification. As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted.
- Experience of working in a fire and security environment, understanding the British Standards and legislation
- Knowledge of analysing and diagnosing problems and implementing effective solutions
- Excellent customer service and communication skills
This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence.
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
- 25 days annual leave plus public holidays
- A pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Wellbeing support and tools
- Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
Role salary is £40,386 with an additional policy allowance of £1,146 per annum (rising to £42,512 with an additional policy allowance of £1,207 per annum after 12 months, subject to satisfactory performance).
If you’re unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – propertyservices.rec@sanctuary.co.uk
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Fire Operative employer: Sanctuary Group
Contact Detail:
Sanctuary Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire Operative
✨Tip Number 1
Get to know the company! Research Sanctuary and their values. When you understand what they stand for, you can tailor your approach during interviews and show how you align with their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider info about the role or even a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to fire safety and customer service. Use real-life examples from your experience to demonstrate your skills and problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Sanctuary.
We think you need these skills to ace Fire Operative
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see why you're excited about becoming a Fire Operative and how your skills align with our mission at Sanctuary.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in fire safety and security systems. We love seeing how your background fits with what we do, so don’t hold back on those qualifications!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. This helps us get a quick understanding of what you bring to the table.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure it reaches us quickly and securely, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Sanctuary Group
✨Know Your Stuff
Make sure you’re well-versed in the qualifications required for the Fire Operative role. Brush up on BS5839 standards and NICEIC certifications, as you'll need to demonstrate your knowledge during the interview. Bring your original certification along to avoid any hiccups!
✨Showcase Your Experience
Prepare to discuss your previous experience in fire and security environments. Think of specific examples where you’ve successfully diagnosed problems and implemented solutions. This will show that you can handle the responsibilities of the role effectively.
✨Customer Service is Key
Since this role involves a lot of customer interaction, be ready to highlight your excellent communication skills. Share instances where you’ve provided outstanding customer service, especially in challenging situations, to demonstrate your ability to keep customers informed and satisfied.
✨Be Ready to Drive
As driving is part of the job, ensure you have your full valid UK driving licence handy. It’s also a good idea to mention any relevant driving experience you have, especially if it relates to working in a similar field.
