Care Improvement Partner in Exeter

Department: Human Resources and Learning and Development

Operation: Sanctuary Care

Salary: £45,736.60 per annum, rising to £48,157.20 per annum after 12 months of service, plus a car allowance of £8,445.03 per annum.

35 hours per week

Care that changes lives – including yours. Are you a registered manager looking to take the next step in your career? We believe care is more than a job – it’s a calling, and we’d love you to be part of it. We’re excited to welcome a Care Improvement Partner to our friendly team at Covering England. And with sector leading results showing our colleagues highly recommend Sanctuary Care as a great place to work, you’ll be joining a culture that supports you to thrive, grow, and be recognised for the difference you make.

We're proudly Investors in People Gold accredited and not-for-profit, which means every penny we make goes straight back into our people and our homes. Whether you’ve already found your calling or you’re still discovering it, we’ll support you every step of the way. From your first day to your dream role, we’ll help you get there. When you join Sanctuary Care, you’re joining an award-winning team where colleagues and residents truly matter. We’re proud winners of the 2025 Nursing Times Award for Care of Older People and the 2025 Care Home Awards Best for Training and Development, and Outstanding Larger Care Home Group.

A new and exciting opportunity has become available for a dynamic and skilled Care Improvement Partner to provide practical guidance and action to improve care quality to meet CQC, legislative, registration and organisational requirements.

Your role:

• Provide expertise, detailed understanding and practical guidance on regulatory compliance, care legislation and inspection regimes and action to ensure achievement of CQC, legislative and organisational requirements and service delivery requirement.
• Ensure the highest level of care standards are maintained at all times through quality improvements, assessments, monitoring throughout the business demonstrating learning and sharing best practice.
• Work collaboratively with colleagues from other departments across the business to ensure continuous improvements and high standards of care quality.
• Represent the quality and clinical team at internal and external events as and when required.
• Work with residential and nursing home colleagues to ensure the effective use of systems and processes including compliance with policies and procedures.
• Provide support and guidance to ensure the effective practical application of theoretical principles and training concepts, acting as a role model for excellence in the delivery of care practices and standards.
• Maintain knowledge and expertise in care standards, regulatory compliance requirement and internal policy and procedures.

Qualifications:

• Level 4 Diploma in Health and Social Care or equivalent similar as proof of continued professional development.
• Proven relevant leadership and management experience in the care sector.
• Proven experience in care, in a residential environment.
• Detailed understanding of regulatory compliance, care legislation and inspection regime.
• Experience of change management and/or managing challenged services.
• Proven ability to manage effective delivery of projects.
• Compassionate and clear leadership skills.
• Excellent communication skills including understanding of written and spoken English.
• Able to interpret, analyse data from multiple complex systems.
• Effective time management and diary planning.

Your rewards:

You deserve more than the basics. That’s why, alongside 25 days’ annual leave pro rata (rising to 30, including bank holidays), occupational sick pay linked to length of service, and a pension matched up to 7%, we’ve created a package to help you thrive:

• Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling.
• Company-paid life insurance.
• Parental leave arrangements, paid volunteering days, and annual leave purchase scheme.
• Company-funded training and ongoing career development opportunities.
• Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks.
• Free meals on long shifts.
• Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements.

Some rewards are subject to a qualifying period or other criteria – visit our website for more information.

Ready to start an inspiring career journey with us?

Before you apply, we can only accept applications from individuals with the right to work in the UK. All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch. Internal candidates should apply via their internal careers account. We may close this advert early, so please apply as soon as possible.

Inclusion is one of our core values. We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.