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- Tasks: Join our team to carry out repairs and maintenance across various properties.
- Company: A not-for-profit organisation dedicated to outstanding customer service.
- Benefits: Enjoy 25 days annual leave, a pension scheme, and wellbeing support.
- Other info: Diverse and inclusive culture with great career growth opportunities.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: NVQ Level 2 in a core subject and excellent customer service skills required.
The predicted salary is between 39324 - 39324 £ per year.
Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.
We have three opportunities for Multi-Trade Operatives to join our team, based in Rochford. With a mix of skills and qualifications, the role will involve working on repairs for occupied and void properties and will cover all aspects of general building repairs and maintenance, including doors and windows. The role is mainly lone working with opportunities to work with the wider team as and when required, sharing out of hours call outs on a rota basis. With a company van and tools included, the role will cover the sites across the Southeast.
The role of Multi-Trade Operative will include:
- Carry out construction, fault fixing and maintenance duties in line with contract specifications
- Instillation of new kitchens, bathrooms, wet rooms, windows, doors and fencing
- Ensure tools and equipment are maintained in good condition and restocking these when needed
- Respond positively to complaints and breakdowns in service delivery, by resolving problems or set into motion the means of resolution, ensuring customers are kept informed
- Providing accurate and timely information on the progress of works that is easily understood by the customer
Skills and experiences:
- To ensure full compliance with Building Safety legislation, candidates applying for this role must be qualified to or undertaking NVQ Level 2 in a core subject (carpentry, electrical). If Plumbing Level 3 is required, Unvented - G3 Certificate and Water Regulations (WRAS).
- Awareness of health and safety regulations and working legislation
- Skills in some of the following disciplines – carpentry, plumbing, decorating
- Excellent customer service and communication skills
- Ability to prioritise workloads, work to deadlines and plan ahead
This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence.
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
- 25 days annual leave plus public holidays
- A pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Wellbeing support and tools
- Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – propertyservices.rec@sanctuary.co.uk
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent unlawful working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Multi-Trade Operative in Essex employer: Sanctuary Group
Contact Detail:
Sanctuary Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-Trade Operative in Essex
✨Tip Number 1
Get to know the company! Research Sanctuary's values and mission. When you understand what they stand for, you can tailor your approach during interviews and show how you align with their goals.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions related to the Multi-Trade Operative role. Think about your past experiences and how they relate to the skills they're looking for.
✨Tip Number 3
Show off your skills! Bring along any relevant certifications and examples of your work. This not only proves your qualifications but also gives you a chance to discuss your hands-on experience in repairs and maintenance.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Multi-Trade Operative in Essex
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your qualifications and experience in carpentry, plumbing, and decorating. We want to see how your skills align with the Multi-Trade Operative role, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for us. Mention how your values match ours, especially around customer service and teamwork. It’ll show you’re genuinely interested in being part of our mission.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language to explain your experience and how you can contribute to our team. We appreciate clarity just as much as you do!
Apply Early: Don’t wait until the last minute! We recommend applying through our website as soon as you can. This way, you won’t miss out on the opportunity, and it gives us more time to review your application.
How to prepare for a job interview at Sanctuary Group
✨Know Your Skills Inside Out
Make sure you can confidently discuss your qualifications and experience in carpentry, plumbing, and decorating. Be ready to provide specific examples of past projects or repairs you've completed, as this will demonstrate your hands-on expertise.
✨Showcase Your Customer Service Skills
Since the role involves interacting with customers, prepare to share instances where you've successfully resolved complaints or provided excellent service. Highlight your communication skills and how you keep customers informed during the repair process.
✨Understand Health and Safety Regulations
Brush up on relevant health and safety regulations that apply to building maintenance. Being able to discuss these regulations during your interview shows that you take safety seriously and are prepared to work responsibly.
✨Be Ready for Practical Questions
Expect practical questions or scenarios related to the job. Think about how you would handle specific repair situations or emergencies. This will help you demonstrate your problem-solving skills and ability to work independently.