At a Glance
- Tasks: Deliver top-notch cleaning services in a luxury setting and support our community.
- Company: Join a compassionate, community-focused team dedicated to making a difference.
- Benefits: Enjoy 28 days leave, health support, training, and flexible working options.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
- Why this job: Make an impact while growing personally and professionally in an inclusive environment.
- Qualifications: Previous cleaning experience and strong customer service skills are essential.
The predicted salary is between 20000 - 25000 £ per year.
Responsibilities:
- Providing an efficient cleaning service in a luxury environment, including completing laundry for communal areas and owners' apartments.
- Identifying and reporting any hazards and faults to ensure a safe environment is maintained.
- Organising stores on site and carrying out checks of equipment, replacing when necessary.
- Ensuring that the highest level of customer service is maintained at all times.
- Any other tasks as required.
Qualifications:
- Previous cleaning or housekeeping experience is essential in a hotel or other residential setting.
- Ability to work on own initiative and with fast changing requirements.
- Previous experience of working to deadlines and prioritising workloads.
- Excellent customer service and communication skills.
- Ability to work in a team and help colleagues as and when required.
You’ll be part of a compassionate, community-focused team supporting our retirement community residents, that puts people first - every single day. #BeYourBest is more than a hashtag – it’s our commitment to helping our people grow, thrive, and feel valued. We’ll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day. As a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally.
Equality and Diversity Inclusion is one of our core values. We're committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.
Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Benefits:
- You deserve more than the basics. That's why, alongside 28 days annual leave pro rata, occupational sick pay linked to length of service, and a contributory pension scheme, we've created a package to help you thrive:
- Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling.
- Company-paid life insurance.
- Parental leave arrangements and annual leave purchase scheme.
- Company-funded training and ongoing career development opportunities.
- Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks.
- Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements.
Housekeeping Assistant in Essex employer: Sanctuary Group
Sanctuary Supported Living is an exceptional employer that prioritises the growth and wellbeing of its employees, offering a supportive and inclusive work culture. With a commitment to personal and professional development, employees benefit from comprehensive training, flexible working options, and a range of health and wellbeing initiatives, all while contributing to a compassionate community focused on enhancing the lives of retirement residents. Join us in a rewarding role where your individuality is celebrated and your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Assistant in Essex
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand their values and how you can fit in, especially since they focus on community and inclusivity.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your previous cleaning experience and how you’ve provided excellent customer service in the past.
✨Tip Number 3
Dress the part! Even if it’s a housekeeping role, looking smart and professional can make a great first impression. It shows you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Housekeeping Assistant in Essex
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight any previous cleaning or housekeeping experience you have, especially in a hotel or residential setting. We want to see how your skills can shine in our luxury environment!
Be Yourself:Don’t be afraid to let your personality come through in your application. We value individuality and want to know what makes you unique and how you can contribute to our compassionate team.
Tailor Your Application:Take a moment to tailor your application to the job description. Mention specific responsibilities and skills that match what we’re looking for, like customer service and teamwork. It shows us you’re genuinely interested!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it’s super easy to navigate!
How to prepare for a job interview at Sanctuary Group
✨Know Your Stuff
Before the interview, brush up on your previous cleaning or housekeeping experience. Be ready to share specific examples of how you've maintained high standards in a luxury environment and how you’ve tackled challenges in past roles.
✨Show Off Your Customer Service Skills
Since this role emphasises excellent customer service, think of times when you went above and beyond for a guest or resident. Prepare to discuss how you handle difficult situations and ensure a positive experience for everyone.
✨Be Ready to Adapt
This job requires working on your own initiative and adapting to fast-changing requirements. Think of examples where you successfully prioritised tasks or adjusted your approach based on new information. This will show that you're flexible and can handle the unexpected.
✨Emphasise Teamwork
As part of a compassionate team, it’s important to highlight your ability to work well with others. Share experiences where you supported colleagues or contributed to a team goal, showcasing your collaborative spirit and commitment to a positive work environment.
