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- Tasks: Be the friendly face of our community, supporting residents and leading fun activities.
- Company: Sanctuary Supported Living, dedicated to making a difference in people's lives.
- Benefits: Earn while you learn with a competitive salary and exclusive lifestyle perks.
- Other info: Enjoy excellent health support, generous leave, and opportunities for personal growth.
- Why this job: Kickstart your career with a free care qualification and make a real impact.
- Qualifications: No prior experience needed, just a passion for helping others.
The predicted salary is between 18720 - 18720 £ per year.
Imagine kickstarting your career doing work that matters, and getting paid to learn as you go. As an Apprentice Customer Supporter with Sanctuary Supported Living, you will make a real difference from day one by supporting people in everyday moments while working towards a free, fully funded care qualification.
Location: Dobsons House, Dobsons Close, RAYLEIGH SS6 7NY
Salary: £18,720.00 per year
Hours: 37.5 hours per week
Your role:
- Be the warm, welcoming face of our community – greeting residents and visitors at reception, answering queries, and making everyone feel at home.
- Plan and lead engaging activities – from fun group sessions (like arts).
Lifestyle perks:
- Save money with exclusive retail discounts, a Cycle to Work scheme, and salary sacrifice options.
Health and wellbeing support:
- Enjoy free access to Aviva Digicare+ (virtual GP appointments) and confidential Employee Assistance Programme support for medical, financial, and legal advice, plus short-term counselling when you need it.
Additional benefits:
- Company-paid life insurance.
- Parental leave arrangements, paid volunteering days, and annual leave purchase scheme.
- 25 days’ annual leave pro rata (rising to 30 with service, plus bank holidays).
Apprentice Customer Supporter in Essex employer: Sanctuary Group
Contact Detail:
Sanctuary Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Customer Supporter in Essex
✨Tip Number 1
Get to know the company culture! Before your interview, check out Sanctuary Supported Living's website and social media. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! As an Apprentice Customer Supporter, you'll be the friendly face of the organisation. Role-play common scenarios with friends or family to boost your confidence in handling queries and making everyone feel at home.
✨Tip Number 3
Prepare some questions for your interview! This shows you're engaged and eager to learn. Ask about the activities you might lead or how the team supports each other. It’s a great way to demonstrate your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We want to make it easy for you to kickstart your career with us. Plus, applying directly shows your commitment and makes sure your application gets into the right hands quickly.
We think you need these skills to ace Apprentice Customer Supporter in Essex
Some tips for your application 🫡
Show Your Personality: When writing your application, let your true self shine through! We want to see your personality and how you can bring warmth and authenticity to our community. Don’t be afraid to share a bit about yourself and what makes you unique.
Tailor Your Application: Make sure to customise your application for the Apprentice Customer Supporter role. Highlight any relevant experiences or skills that align with the job description, like your ability to engage with others and support them in everyday moments.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your sentences are easy to read and get straight to the heart of what you want to say. Avoid fluff and focus on what matters!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Sanctuary Group
✨Know the Company
Before your interview, take some time to research Sanctuary Supported Living. Understand their mission, values, and the kind of support they provide. This will help you tailor your answers and show that you're genuinely interested in being part of their community.
✨Show Your People Skills
As an Apprentice Customer Supporter, you'll be interacting with residents and visitors regularly. Prepare examples from your past experiences where you've successfully communicated or resolved issues. Highlight your ability to make people feel welcome and supported.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like dealing with a difficult resident or planning an engaging activity. Think through potential scenarios and how you would approach them, demonstrating your problem-solving skills and creativity.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process for the care qualification or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.