At a Glance
- Tasks: Welcome customers and create engaging activities that inspire and connect them.
- Company: Join a diverse and inclusive organisation dedicated to community support.
- Benefits: Enjoy 33 days annual leave, health support, and flexible working options.
- Other info: Opportunities for career development and exclusive retail discounts available.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong interpersonal skills and a passion for helping others required.
The predicted salary is between 13.23 - 13.23 £ per hour.
£13.23 per hour – 22.5 hours per week – Baird Lodge, Lumley Close, Ely, Cambridgeshire, CB7 4FF
Your role:
- Welcome customers and provide front of house reception support
- Create engaging individual and group activities that reflect personal interests
- Promote and review activities to help customers achieve their goals
- Support customers to connect with and feel part of their local community
- Enable customers to continue to live life on their terms
Qualifications:
- Ability to develop and lead activities that involve and inspire customers
- Strong interpersonal and customer care skills
- Confidence in prioritising tasks and meeting deadlines
- Basic Microsoft Word and Excel knowledge
- This role may require weekend working so a flexible approach is required
- NVQ Level 2 in Health and Social Care, or willingness to work towards it
Benefits:
- 33 days’ annual leave pro rata (rising to 38, including bank holidays)
- Occupational sick pay linked to length of service
- Contributory pension scheme
- Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
- Company-paid life insurance
- Parental leave arrangements and annual leave purchase scheme
- Company-funded training and ongoing career development opportunities
- Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks
- Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements
Inclusion:
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout the application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
Legal & checks:
This role requires safeguarding and pre-employment checks, including criminal records and overseas police checks if needed. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application and will be paid for. We work closely with the Home Office in order to prevent illegal working.
Customer Supporter in Ely employer: Sanctuary Group
Sanctuary Maintenance Contractors Limited is an excellent employer, offering a supportive and inclusive work culture that prioritises the well-being of its employees. With generous benefits such as up to 30 days of annual leave, a pension scheme, and access to wellbeing support, employees are encouraged to grow and thrive in their roles. Working in Sheffield, you will be part of a dedicated team making a meaningful impact on the community while enjoying the advantages of a not-for-profit organisation focused on improving lives.
