At a Glance
- Tasks: Support individuals with mental health needs to build confidence and life skills.
- Company: Join a compassionate, community-focused team at Sanctuary Supported Living.
- Benefits: Enjoy 33 days annual leave, health support, and flexible working options.
- Other info: Inclusive culture with opportunities for personal and professional development.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: NVQ Level 2 in Health and Social Care or willingness to pursue it.
The predicted salary is between 27300 - 27300 £ per year.
Department: Health and Social Care (Qualified and Non-Qualified)
Operation: Sanctuary Supported Living
Location: 30 Station Road, Darlington, DL3 6SU
Salary: £13.15 per hour
Hours: 35 hours per week – Temporary role until January 2027
Empower others to thrive. We’re proud to be recognised as the 2025 Housing with Care Employer of the Year – and we’re excited to welcome a new Temporary Support Assistant to our vibrant mental health service.
You’ll be part of a compassionate, community-focused team supporting people with mental health needs, that puts people first – every single day. #BeYourBest is more than a hashtag – it’s our commitment to helping our people grow, thrive, and feel valued. We’ll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day.
Your role:
- Support customers with mental health needs to build confidence and reach their potential
- Provide a hands-on, high-quality support service
- Encourage daily living skills such as cooking, cleaning, shopping and community involvement
- Promote social inclusion and help customers develop resilience and self-esteem
- Work with agencies on behalf of customers, encouraging choice and acting as an advocate when needed
- Maintain a safe environment and follow relevant regulations and practices
Skills and Experience:
- Caring, approachable nature
- Ability to keep accurate records and share information clearly with the team
- Excellent communication skills to build positive relationships with customers, families and agencies
- Experience working effectively as part of a team
- Positive and accepting approach to customers whatever their needs
- NVQ Level 2 in Health and Social Care or willingness to work towards it
- Proficient technology/IT skills (Microsoft Office and similar)
Your rewards:
- 33 days’ annual leave pro rata (rising to 38, including bank holidays)
- Occupational sick pay linked to length of service
- Contributory pension scheme
- Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
- Company-paid life insurance
- Parental leave arrangements and annual leave purchase scheme
- Company-funded training and ongoing career development opportunities
- Flexible working options and an inclusive culture where everyone belongs
- Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements
Some rewards are subject to a qualifying period or other criteria – visit our website for more information.
Ready to #BeYourBest? Apply today and start an inspiring career with Sanctuary Supported Living.
Before you apply, we can only accept applications from individuals with the right to work in the UK. All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.
Internal candidates should apply via their internal careers account. We may close this advert early, so please apply as soon as possible.
Inclusion is one of our core values. We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Support Assistant in Darlington employer: Sanctuary Group
Sanctuary Supported Living is an exceptional employer, recognised as the 2025 Housing with Care Employer of the Year, offering a supportive and inclusive work culture that prioritises employee growth and wellbeing. With a comprehensive benefits package including generous annual leave, health and wellbeing support, and ongoing training opportunities, employees are empowered to thrive both personally and professionally in a compassionate environment dedicated to making a difference in the lives of those with mental health needs.
StudySmarter Expert Advice🤫
We think this is how you could land Support Assistant in Darlington
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Support Assistant role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get social! Follow Sanctuary Supported Living on social media and engage with their posts. This not only shows your interest but also helps you stay updated on any new opportunities that pop up.
✨Tip Number 3
Prepare for interviews by practising common questions related to mental health support. Think about your experiences and how they align with the values of Sanctuary Supported Living – it’s all about showing you’re a great fit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find loads of resources there to help you ace the process.
We think you need these skills to ace Support Assistant in Darlington
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for supporting people with mental health needs shine through. We want to see how much you care about making a difference in their lives!
Tailor Your Application:Make sure to customise your application to highlight relevant experience and skills that match the Support Assistant role. We love seeing how your background aligns with our values and mission.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your experiences and skills, as this helps us understand your fit for the role quickly.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Sanctuary Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Support Assistant role. Familiarise yourself with the responsibilities, such as supporting customers with mental health needs and promoting social inclusion. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Compassionate Nature
Since this role is all about supporting individuals with mental health needs, be prepared to share examples of how you've demonstrated empathy and compassion in previous roles. Think of specific situations where you made a positive impact on someone's life, as this will resonate well with the interviewers.
✨Highlight Teamwork Skills
Working effectively as part of a team is crucial for a Support Assistant. Be ready to discuss your experiences collaborating with others, whether in a professional or volunteer setting. Emphasise your ability to communicate clearly and build positive relationships, as this aligns with the organisation's values.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the team, the support services provided, and the company culture. This not only shows your interest but also helps you determine if the organisation is the right fit for you. Plus, it demonstrates that you’re proactive and engaged!
