Landscape Technician Charge Hand in Cramlington

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

£26,863 - £28,276 per year
40 hours per week

We have an opportunity for a Landscape Technician Chargehand to join our Estates Team. You will be working in a team of two with occasional lone working. You will be responsible for maintaining communal grounds on sites located throughout the Northeast of England. This role is to provide an effective estate maintenance service and supervisory support that meets contract and customer expectations by applying appropriate horticultural practices.

The role of Landscape Technician Charge Hand will include:

• Providing supervisory support in keeping estates well maintained and clean in accordance with appropriate horticultural practices
• Providing accurate and timely information on progress and advice and ensure accurate daily work records are completed
• Responding positively to complaints and breakdowns in service delivery to meet customer expectations and escalate complaints as appropriate
• Ensuring tools and equipment are maintained in good condition and continue to be suitable for required tasks
• Using equipment and materials in a safe manner as instructed
• Carrying out all hazardous tasks such as spraying, in accordance with supplier guidelines and in a safe manner, ensuring relevant records are maintained to comply with health and safety and legal requirements

Skills and experiences:

• Literacy and numeracy equivalent to grade C GCSE English and Maths
• NVQ3 or equivalent in Horticulture or similar discipline
• Some practical experience of operating machinery and recent experience of undertaking a similar role
• Some experience in supervising others
• Some experience interpreting written instruction and maintaining simple written records

This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence.

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues

£26,863 per annum (rising to £28,276 per annum after 12 months, subject to satisfactory performance)

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – propertyservices.rec@sanctuary.co.uk

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.

We work closely with the Home Office in order to prevent unlawful working.

Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.