At a Glance
- Tasks: Welcome residents and visitors, answer queries, and manage administrative tasks.
- Company: Sanctuary Care, a supportive and inclusive health and social care provider.
- Benefits: 28 days' leave, health support, training opportunities, and flexible working options.
- Other info: Join a friendly team with excellent career growth and a vibrant culture.
- Why this job: Make a positive difference in people's lives while developing your skills.
- Qualifications: Customer service experience and strong IT skills required.
The predicted salary is between 27000 - 28000 £ per year.
Your role
- Welcome residents, relatives and visitors with warmth and professionalism.
- Support customers by answering queries and offering clear, helpful information.
- Carry out a range of administrative tasks to keep the home running smoothly.
- Use your IT skills to manage emails, records and documents confidently.
- Work closely with colleagues to create a friendly, supportive front of house experience.
Qualifications and skills
- Experience in a customer service setting.
- Confident using IT systems including Word, Excel and Outlook.
- Warm and approachable with strong people skills.
- Organised and able to manage a variety of tasks calmly and efficiently.
- Self‑motivated, caring, enthusiastic and with a desire to make a positive difference.
Benefits and rewards
- 28 days’ annual leave pro rata (including bank holidays).
- Occupational sick pay linked to length of service.
- Contributory pension.
- Health and well‑being support: Aviva Digicare+ with virtual GP appointments and an Employee Assistance Programme offering medical, financial and legal advice, as well as short‑term counselling.
- Company‑paid life insurance.
- Parental leave arrangements.
- Annual leave purchase scheme.
- Company‑funded training and ongoing career development opportunities.
- Flexible working options.
- Inclusive culture with staff networks (PRISM, Disability, Race Equality, Parent).
- Free meals dependent on shift duration.
- Exclusive retail discounts, Cycle to Work, salary sacrifice arrangements.
Eligibility
To be considered for this role you must have the right to work in the UK. All roles require safeguarding and pre‑employment checks, including criminal record checks and overseas police checks if required.
Additional information
We may close this advert early, so please apply as soon as possible. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.
Receptionist in Cornwall employer: Sanctuary Group
Sanctuary Care is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive and inclusive work culture. With benefits such as flexible working options, comprehensive health support, and ongoing training opportunities, employees are empowered to grow in their roles while making a meaningful impact in the lives of residents. Located in a nurturing environment, our team thrives on collaboration and camaraderie, ensuring a rewarding experience for all.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Cornwall
✨Tip Number 1
First things first, make sure you research the company and its values. When you know what they stand for, you can tailor your approach and show them how you fit right in. It’s all about making that connection!
✨Tip Number 2
Practice your people skills! Since this role is all about welcoming residents and visitors, try role-playing common scenarios with a friend. This will help you feel more confident and ready to shine during the interview.
✨Tip Number 3
Don’t forget to showcase your IT skills! Be prepared to discuss how you’ve used tools like Word, Excel, and Outlook in previous roles. Maybe even bring examples of documents or records you've managed to impress them!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Good luck!
We think you need these skills to ace Receptionist in Cornwall
Some tips for your application 🫡
Show Your Warmth:As a Receptionist, your ability to welcome residents and visitors with warmth is key. Make sure your application reflects your friendly personality and customer service experience. We want to see how you can create that welcoming atmosphere right from the start!
Highlight Your IT Skills:Since you'll be managing emails and documents, it's important to showcase your confidence with IT systems like Word, Excel, and Outlook. Don't just list them; give examples of how you've used these tools effectively in past roles. We love seeing practical applications!
Organisational Skills Matter:Being organised is crucial for this role. In your application, mention specific instances where you've managed multiple tasks efficiently. This will show us that you can handle the busy front-of-house environment with ease and professionalism.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and securely. Plus, it shows you're proactive and keen to join our team at Sanctuary Care!
How to prepare for a job interview at Sanctuary Group
✨Show Your Warmth
As a receptionist, your ability to welcome residents and visitors with warmth is crucial. Practice a friendly greeting and maintain a positive attitude throughout the interview. This will help demonstrate your people skills and approachability.
✨Know Your IT Stuff
Familiarise yourself with the IT systems mentioned in the job description, like Word, Excel, and Outlook. Be ready to discuss how you've used these tools in previous roles. You might even want to prepare a few examples of how you’ve managed emails or documents efficiently.
✨Demonstrate Organisational Skills
The role requires managing various tasks calmly and efficiently. Think of specific instances where you successfully juggled multiple responsibilities. Share these examples during the interview to showcase your organisational abilities.
✨Express Your Enthusiasm
Let your passion for making a positive difference shine through. Talk about why you’re excited about this role and how you can contribute to creating a supportive front of house experience. Your enthusiasm can set you apart from other candidates.
