Compliance Caretaker

Stoke on Trent, Staffordshire, GB, ST4 2RS

Department: Property Services

Operation: Sanctuary Property Services

Closing Date: 18/03/2026

Requisition: 227578

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

We have an opportunity for a Caretaker to join our Estate Services team, based in Stoke-on-Trent. As a Compliance Caretaker you will be testing the fire alarms, ELT, and water tests on all our schemes and sites around the Staffordshire area. The role is lone working, and the candidate will need to be self-motivated and good on spreadsheets and technology.

The role of Compliance Caretaker will include:

• Carry out risk assessments to identify and report any potential maintenance issues to ensure a safe environment is maintained and to support planned maintenance programmes.
• Ensure tools and equipment are maintained in good condition and used in line with policies and procedures and relevant regulations, reporting faults, hazards and inappropriate practice promptly, to ensure a safe living and working environment.
• Provide accurate and timely information on progress and advice that is easily understood by the customer and ensure accurate daily work records are completed to meet organisational standards.
• Ensuring tools and equipment are maintained in a suitable condition.

Skills and experiences:

• Experience in a similar role or completing similar tasks.
• Practical experience in operating hand tools and light machinery.
• Some experience of working to deadlines and prioritising workloads.
• Working knowledge of Health and Safety legislation.
• Good communication and customer care skills.

This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence.

About us: We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives. As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave plus public holidays.
• A pension scheme with employer contributions from Sanctuary.
• Life Assurance.
• Employee Advice Service including counselling.
• Cycle to Work scheme.
• Voluntary health plans.
• Wellbeing support and tools.
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues.

£25,400 per annum (rising to £26,737 per annum after 12 months, subject to satisfactory performance).

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – propertyservices.rec@sanctuary.co.uk.

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity: Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent unlawful working. Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.